Compassionate and dedicated CNA with extensive experience at Elara Caring, skilled in vital signs monitoring and patient advocacy. Proven ability to enhance patient satisfaction through empathetic communication and meticulous care. Committed to maintaining confidentiality and delivering high-quality end-of-life support while fostering a respectful and inclusive environment.
Overview
16
16
years of professional experience
Work History
CNA
Cool Crown Home Health Service
Chicago, IL
03.2025 - Current
Assisted residents with daily living activities and personal care needs.
Monitored vital signs and reported changes in patient conditions to nursing staff.
Maintained a clean and safe environment by following infection control protocols.
Documented patient care activities accurately and efficiently in electronic health records.
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
CNA
Mercy Circle Senior Living
Chicago, Illinois
06.2019 - 12.2025
Assisted residents with daily living activities and personal care needs.
Monitored vital signs and reported changes in patient conditions to nursing staff.
Maintained a clean and safe environment by following infection control protocols.
Documented patient care activities accurately and efficiently in electronic health records.
Trained new staff on best practices for resident care and facility procedures.
CNA
Mount Sinai Hospital Structural Heart Disease Program
Chicago, IL
01.2019 - 07.2025
Ensured confidentiality of patient information in compliance with HIPAA guidelines while facilitating effective communication with team members regarding critical updates.
Advocated for optimal oral and personal hygiene by assisting patients with shaving, bathing, and teeth brushing.
Monitored and recorded patient vitals, including temperature, blood pressure, and blood sugar levels.
Facilitated training sessions for new staff on best practices in resident care and facility procedures.
Recorded patient care activities with precision and efficiency in electronic health records.
Ensured cleanliness and safety by rigorously adhering to infection control protocols.
Oversaw patient care operations within hospital environment.
Hospice Certified Nursing Assistant
Elara Caring
Palos Heights, IL
01.2014 - 01.2021
Oversaw monitoring of vital signs and communicated changes to healthcare team for timely intervention.
Ensured accuracy of patient records while adhering to regulatory guidelines and company standards.
Facilitated emotional support for patients and families, cultivating a compassionate environment.
Delivered compassionate end-of-life care, ensuring respect for patient dignity and personal wishes.
Implemented patient repositioning protocols to prevent bedsores and complications.
Acknowledged and integrated individual cultural, religious, and spiritual beliefs into care delivery to foster a respectful and inclusive environment.
Oversaw monitoring of vital signs and communicated changes in patient condition to nursing staff for prompt medical intervention.
Recorded patient interactions in electronic health records to enhance communication among healthcare providers.
Improved quality of life for terminally ill patients by addressing emotional, psychological, and spiritual needs.
Adapted scheduling availability by working evenings, weekends, and holidays to meet evolving staffing needs across multiple hospice facilities.
Facilitated emotional support for grieving family members following a loved one's passing while connecting them with essential resources.
Trained family members on effective caregiving techniques to enhance support for loved ones during hospice care.
Ensured safety and cleanliness of hospice environment through meticulous housekeeping practices.
Engaged in continuous professional development to refine hospice care practices.
Oversaw effective symptom management through precise administration of prescribed medications under nursing supervision.
Committed to taking on additional shifts and extended hours during peak periods and holidays.
Employed effective nonverbal communication strategies to engage patients reluctant to express experiences or emotions verbally.
Facilitated respite care for family caregivers, enabling them to rest and recharge while ensuring loved ones' well-being.
Monitored and reported unsafe conditions to ensure compliance with safety protocols.
Monitored and recorded patient vitals, including temperature, blood pressure, and blood sugar levels.
Office Administrative Assistant
SEIU
Chicago, IL
03.2010 - 01.2016
Managed scheduling and calendar coordination for multiple executives
Assisted in preparation of meeting materials and documentation
Streamlined office communication processes to enhance collaboration
Developed and maintained filing systems for efficient information retrieval
Coordinated logistics for events, including venue selection and vendor management
Supported onboarding process by preparing training materials and orientation sessions
Collaborated with team members to resolve administrative challenges effectively
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Streamlined office processes by implementing efficient filing and organizational systems.
Maintained inventory of office supplies and placed orders.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Transcribed and organized information to assist in preparing speeches and presentations.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Education
Patient Care Technician Certification - CNA Home Health Aid Certification And CPR First Ai
Central State SER
Chicago, IL
01.2013
Associate of Science -
Taylor Business Institute
IL
09.1995
GED - N/A
Kennedy, King College
Chicago, IL
04.1993
Skills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Bathing assistance
Attention to detail
HIPAA compliance
Feeding assistance
Basic life support
Dressing assistance
Maintaining confidentiality
End-of-life care
Compassionate communication
Patient transfers
Emotional support
Complex Problem-solving
Emergency response
Clinical documentation
Wound care
Multitasking and organization
Team collaboration
Active listening
Flexibility and adaptability
Patient advocacy
Health monitoring
Cultural sensitivity
Patient hygiene assistance
Infection control practices
Lifting and transferring
Toileting assistance
Recording vital signs
Safety precautions
Collecting vital signs
Bedside manner
Compassionate
Patient lifting
Electronic charting
Compassionate caregiver
Geriatric care
Direct patient care
Mobility assistance
Supporting personal needs
Ambulation assistance
Companionship and emotional support
Documenting behaviors
Responding to emergencies
Patient relationship building
Medical terminology
Inpatient care
Light housekeeping
Maintaining privacy
Trustworthy companion
Patient management
Valid state driver's license
Patient relations
Care plan implementation
Condition monitoring
Preparing meals
EMR / EHR
Outpatient care
Chronic disease management
Tracheostomy care
Wound care specialist
G-tube care
Family support and assistance
Timeline
CNA
Cool Crown Home Health Service
03.2025 - Current
CNA
Mercy Circle Senior Living
06.2019 - 12.2025
CNA
Mount Sinai Hospital Structural Heart Disease Program
01.2019 - 07.2025
Hospice Certified Nursing Assistant
Elara Caring
01.2014 - 01.2021
Office Administrative Assistant
SEIU
03.2010 - 01.2016
Patient Care Technician Certification - CNA Home Health Aid Certification And CPR First Ai