Sharlene Cage
Petal,MS
Summary
Accomplished Office Manager with a proven track record at University of Southern MS/The Children's Center, enhancing operational efficiency and patient service through expert management of administrative functions and compliance with HIPAA. Excelled in cross-functional teamwork and patient registration, significantly improving the work environment and patient confidentiality.
Overview
13
13
years of professional experience
Work History
Pre-Registration Representative-VA
Merritt-Health Wesley
11.2023 - Current
- Maintained accurate records by updating patient demographics, insurance, and financial information.
- Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
- Improved overall work environment through active participation in department meetings, sharing ideas for enhancements, and supporting team-building initiatives.
- Implemented time-saving strategies for quicker completion of registration tasks without compromising accuracy or quality of service.
Office Manager
University of Southern MS/The Children's Center
08.2012 - 09.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Education
Associate of Science - Business
Coahoma Community College
Clarksdale, MS05.1983
Skills
Cross-Functional Teamwork
HIPAA Compliance
Daily Operations Management
Patient confidentiality
Patient Registration
Insurance Verification
Appointment Scheduling
Schedule Coordination
Administrative Functions
Timeline
Pre-Registration Representative-VA
Merritt-Health Wesley
11.2023 - Current
Office Manager
University of Southern MS/The Children's Center
08.2012 - 09.2023
Associate of Science - Business
Coahoma Community College
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