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Proven in enhancing operational efficiency and customer satisfaction, my background spans roles from Registration Representative at Lehigh Valley Hospital to Customer Service at Home Depot. Skilled in HIPAA compliance and problem-solving, I excel in teamwork and have significantly contributed to process improvements and positive customer outcomes.

Dynamic healthcare professional with experience at Mcleod Health Dillon, excelling in patient registration and HIPAA compliance. Proven ability to enhance operational efficiency through innovative strategies and cross-functional teamwork. Skilled in insurance verification and dedicated to maintaining patient confidentiality while delivering exceptional service. Committed to fostering a positive work environment and achieving high customer satisfaction.

Detail-oriented associate with exceptional mathematical skills, adept at calculating and verifying totals while demonstrating proficiency in POS operations. Quick learner committed to enhancing performance to consistently meet and exceed customer demands and sales targets. Known for maintaining a clean, organized work environment and delivering professional customer interactions, ensuring all inquiries are addressed with precision. Eager to embrace a role with increased responsibilities that offers opportunities for advancement, leveraging strong customer service, multitasking, and time management abilities to drive success.
Experienced with patient registration and administrative duties, ensuring smooth and efficient operations. Utilizes strong communication and problem-solving skills to enhance patient experiences and resolve issues promptly. Knowledge of healthcare software and compliance standards, ensuring data integrity and confidentiality.

Dynamic professional with extensive experience in patient registration and insurance verification at Advocate Good Shepherd Urgent Care. Proven ability to enhance client relations and ensure HIPAA compliance. Recognized for exceptional communication skills and a commitment to patient confidentiality, contributing to streamlined operations and improved patient experiences.
I excel at making customers/patient feel comfortable and cared for. My goal is to let patients know that at Mercy is the RIGHT place for them. Each encounter is patient focused but keeping in mind that each encounter is an opportunity to develop a life-long relationship.

Nicole Rains

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Registration Representative

Patient Care Coordinator

Laborer

Laborer

CNA

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High School Diploma - General High School Curriculum

Nursing

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Registration Representative

Patient Care Coordinator

Laborer

Laborer

CNA

High School Diploma - General High School Curriculum

Nursing

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