Sharlene Williams
Bennettsville,SC
Summary
Detail-oriented professional skilled in cash register operation and payment processing. Committed to delivering exceptional customer service and enhancing customer experiences in fast-paced retail environments.
Overview
32
32
years of professional experience
Work History
Cashier Associate
Buc-ee's
Florence, SC
2025.08 - Current
- Process customer transactions efficiently at high-traffic retail environment.
- Maintain cleanliness and organization of checkout area throughout shifts.
- Assist customers with inquiries and provide product information promptly.
- Operate cash register and electronic payment systems accurately.
- Uphold company standards for customer service and store presentation consistently.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
Assistant Customer Service Manager
Food Lion
Bennettsville, South Carolina
2015.01 - 2019.06
- Assisted in managing daily customer service operations and team performance.
- Trained staff on customer interaction and service protocols.
- Addressed customer inquiries and resolved complaints effectively.
- Ensured compliance with company policies and industry standards.
- Resolved escalated customer issues in a timely manner.
- Trained new employees on company policies, procedures, techniques and customer service standards.
- Trained and mentored new team members to promote productivity, accuracy, and friendly customer service.
- Generated daily, weekly and monthly reports on key performance indicators.
Cashier/Bookkeeper
Food Lion
Bennettsville, South Carolina
1994.04 - 2015.01
- Processed customer transactions accurately and efficiently at the checkout.
- Maintained clean, organized work area to promote positive customer experience.
- Handled cash, credit, and gift card payments securely and responsibly.
- Managed returns and exchanges in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Assisted management with tasks to support efficient store operations.
- Trained new team members in cash register operation and customer service, ensuring consistent service quality.
Education
Associate of Applied Science - Accounting
Florence/Darlington Technical College
Florence,SC2012-05
Skills
- Cash register operation
- Payment processing
- Point of sale systems
- Cash handling
- Inventory management
- Product knowledge
- Customer relationship management
Timeline
Cashier Associate
Buc-ee's
2025.08 - Current
Assistant Customer Service Manager
Food Lion
2015.01 - 2019.06
Cashier/Bookkeeper
Food Lion
1994.04 - 2015.01
Associate of Applied Science - Accounting
Florence/Darlington Technical College