Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharlene Rickard

Northlauderdale,FL

Summary

Motivated and versatile professional with over 7 years of experience in customer service, team management, and healthcare support. A seasoned Lead Server with a strong background in sales, fashion, and elderly care, combining exceptional interpersonal skills with a passion for learning new roles and exploring new activities. Fluent in English and Jamaican Patois, with an ability to connect with diverse populations. Adept at leading teams, building client relationships, and maintaining a high standard of service. Eager to contribute expertise across various fields, including home health aide, teaching, and merchandising.

Overview

2025
2025
years of professional experience

Work History

Lead Dining Server

Sunrise Senior Living
Sunrise, Florida
02.2021 - Current
  • Communicated effectively with front-of-house staff regarding customer needs.
  • Cleaned and reset tables according to established standards before new guests arrived.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Subsitute Teacher

Anthioc Basic School
Manchester, Jamaica
  • Monitored student progress throughout the day.
  • Adapted teaching methods to meet diverse student learning styles.
  • Collaborated with other teachers to ensure student success.

Education

Fashion Design - Fashion And Clothing

Churches Teachers College
Jamaica
07-1992

High School Diploma -

Christiana Comprehensive High School
Jamaica
07-1986

Skills

  • Customer service excellence: Skilled in maintaining a high level of satisfaction for clients and customers across various roles
  • Sales: Expertise in upselling, promoting products, and increasing sales through excellent product knowledge
  • Elderly Care: Experience in caring for elderly clients, including personal care, health monitoring, and companionship
  • Team Management: Ability to lead and inspire teams, fostering collaboration and high productivity
  • Home Health Aide: Assisting with daily living activities, medication reminders, and health monitoring
  • Fashion and Sewing: Expertise in garment construction, design, alterations, and fitting
  • Dietary Aide: Knowledge of special dietary requirements and the ability to assist with meal planning and preparation
  • Merchandising: Skilled in product display, inventory management, and customer interaction
  • Teaching and Substitute Teaching: Ability to adapt and teach diverse groups of students in various subjects

Timeline

Lead Dining Server

Sunrise Senior Living
02.2021 - Current

Subsitute Teacher

Anthioc Basic School

Fashion Design - Fashion And Clothing

Churches Teachers College

High School Diploma -

Christiana Comprehensive High School
Sharlene Rickard