Outgoing and friendly receptionist offering over 15 years of customer service and administrative excellence, including clerical support and public interaction. Dependable and quick-learning team player with effective communication and organization skills.
Overview
21
21
years of professional experience
Work History
Uber Partner
Uber Technologies Inc.
Chicago, IL
07.2018 - Current
Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Adhered to tight schedule and met departure and arrival deadlines.
Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
Receptionist/Administrative Assistant
United Services Of Chicago, Inc.
Chicago, IL
08.2000 - 06.2018
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Provided clerical support to company employees by copying, faxing and filing documents.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Sorted, received and distributed mail correspondence between departments and personnel.
Kept reception area clean and neat to give visitors positive first impression.
Managed multiple tasks and met time-sensitive deadlines.
Confirmed appointments, communicated with clients and updated client records.
Education
Associate of Arts - Secretarial Studies And Office Administration
Robert Morris University - Illinois
Chicago, IL
07.1999
Skills
Efficiency and Time Management
Safety and Compliance
Multi-Line Phone Systems
Communication and Time Management
Customer Service-Oriented
Microsoft Office Suite
Supply Inventory Control
Bank Deposits
Cash Drawer Reconciliation
Cash Handling
Timeline
Uber Partner
Uber Technologies Inc.
07.2018 - Current
Receptionist/Administrative Assistant
United Services Of Chicago, Inc.
08.2000 - 06.2018
Associate of Arts - Secretarial Studies And Office Administration