Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharlet James

Chicago,Illinois

Summary

Outgoing and friendly receptionist offering over 15 years of customer service and administrative excellence, including clerical support and public interaction. Dependable and quick-learning team player with effective communication and organization skills.

Overview

21
21
years of professional experience

Work History

Uber Partner

Uber Technologies Inc.
Chicago, IL
07.2018 - Current
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.

Receptionist/Administrative Assistant

United Services Of Chicago, Inc.
Chicago, IL
08.2000 - 06.2018
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.

Education

Associate of Arts - Secretarial Studies And Office Administration

Robert Morris University - Illinois
Chicago, IL
07.1999

Skills

  • Efficiency and Time Management
  • Safety and Compliance
  • Multi-Line Phone Systems
  • Communication and Time Management
  • Customer Service-Oriented
  • Microsoft Office Suite
  • Supply Inventory Control
  • Bank Deposits
  • Cash Drawer Reconciliation
  • Cash Handling

Timeline

Uber Partner

Uber Technologies Inc.
07.2018 - Current

Receptionist/Administrative Assistant

United Services Of Chicago, Inc.
08.2000 - 06.2018

Associate of Arts - Secretarial Studies And Office Administration

Robert Morris University - Illinois