Sharlie Cruz
Fort Worth,TX
Summary
Motivated, detail-oriented, and collaborative professional with over 2 years of experience in data analysis and coding audit. Eager to leverage strong skills in Python and CRM systems to enhance data accuracy, streamline workflows, and drive operational improvements. Seeking a challenging opportunity to apply my expertise, contribute to team success, and support the overall goals of the organization.
Overview
13
13
years of professional experience
Work History
Supervisor
Chaunva LeCompte, LLC
07.2017 - Current
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked in a hospital setting
- Medical terminology
Customer Service / Data Entry Specialist
Aegis, Inc
05.2012 - 07.2017
- Communicated effectively with other care providers (physicians, nurses, business office, and medical records) to provide for continuity of patient care.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Learned and adapted quickly to new technology and software applications.
- Followed data entry protocols, rules and regulations.
- Coded and processed applications into required electronic formats.
- Expedited project completion timelines by efficiently managing high volumes of data entry tasks.
Education
Diploma -
Mansfield High School
Mansfield, TX05.2009
Associate Of Applied Science - Health Information Technology
DeVry University
Skills
- Customer Service
- Conflict resolution
- Payment processing
- Complaint handling
- E-mail correspondence
- Team Leadership
- Complex problem-solving
- Call center experience
- 10-key touch
- Data entry
- Excellent knowledge of MS Office
- Capable of typing 50 words per minute
- Exceptional record keeping
- Excellent communication skills over the phone and in person
- Capable of multitasking and working in high-pressure situations
- Python
- Tableau
- Insurance and Coding Specialist (NCICS)
- Past Due Account Management
- Document Management
- Proficient with EHR Go
Timeline
Supervisor
Chaunva LeCompte, LLC
07.2017 - Current
Customer Service / Data Entry Specialist
Aegis, Inc
05.2012 - 07.2017
Diploma -
Mansfield High School
Associate Of Applied Science - Health Information Technology
DeVry University