Versatile and dedicated, excelled at Walmart by blending customer service excellence with technical proficiency in optics and pharmacy, enhancing patient satisfaction and operational efficiency. Mastered multitasking in fast-paced environments, significantly reducing waste at Jack's Family Restaurants. Skilled in safe food handling and meticulous attention to detail, consistently achieving high accuracy in tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Prep Cook
JACK'S FAMILY RESTAURANTS INC.
07.2024 - 09.2024
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Reduced food waste by properly storing ingredients and monitoring expiration dates.
Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Addressed customer needs and made product recommendations to increase sales.
Demonstrated versatility by adeptly switching between various kitchen stations as needed during service hours.
Optician
Walmart
11.2023 - 04.2024
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
Verified and updated patient records promptly to guarantee accurate prescription information.
Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
Utilized advanced knowledge of ocular anatomy, physiology and optics to provide proper eyewear.
Pharmacy Technician
Walmart
02.2022 - 06.2022
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Entered and processed patients' prescriptions into internal system.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Paint Department Associate
Lowe's
03.2017 - 01.2018
Effectively balanced multiple responsibilities including cashiering duties, maintaining department cleanliness standards, restocking shelves regularly.
Conducted regular stock audits to maintain accurate inventory levels, preventing stock-outs or overstock situations.
Maintained a clean and safe work environment, ensuring compliance with OSHA regulations for hazardous materials handling.
Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
Education
High School Diploma -
Grace Christian Academy
Jasper, AL
Skills
Attention to detail
Cleaning and organization
Customer service
Safe food handling
Certification
Registered Pharmacy Technician - State Boards of Pharmacy.