Sharmane Jackson-Johnson
Waller
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ELA 4th Grade Teacher
McCoy Elementary School
Yazoo City, MS
08.2024 - 08.2025
- Developed engaging lesson plans aligned with curriculum standards to enhance student learning experiences.
- Implemented differentiated instruction strategies to address diverse learning needs and improve academic outcomes.
- Fostered positive classroom environment promoting respect, collaboration, and active participation among students.
- Utilized assessment tools to evaluate student progress and adjust instructional approaches accordingly.
- Collaborated with parents and guardians to provide support for student development and academic success.
Assistant Store Manager
Cato Fashions
Greenville, MS
09.2021 - 08.2024
- Directed cashiers in handling credit, debit, and cash payments, optimizing transaction flow and customer service.
- Analyzed monthly sales and performance reports to enhance operational planning and inform strategic decisions.
- Resolved customer inquiries and addressed issues and complaints through in-person interactions and phone communications.
- Engaged with customers to clarify concerns and implement solutions, fostering a positive service experience.
- Oversaw staff training and performance supervision, providing feedback that contributed to improved service quality and customer experience.
Behavioral Health Associate
Millcreek of Greenville
Greenville, MS
08.2019 - 03.2021
- Documented behavioral incidents thoroughly to keep accurate records.
- Completed daily client rounds and tracked client movements.
- Developed and deepened relationships with fellow staff members to enhance team collaboration.
- Followed standard admissions procedures and documentation requirements for client intakes.
Dispatcher
Hollandale Police Department
Hollandale, MS
02.2017 - 08.2019
- Evaluated caller needs and adjusted dispatch board priorities to ensure optimal service delivery.
- Executed regular updates and audits of computer system changes to uphold data integrity and accuracy.
- Updated and preserved detailed call logs in physical and electronic formats to ensure accurate information tracking.
- Streamlined daily delivery and work schedules to ensure comprehensive coverage across all shifts.
- Monitored and evaluated daily traffic and weather data to refine route strategies, aligning with service objectives and customer needs.
Education
Master of Science - Healthcare Management
Colorado Technical University
Colorado Springs, CO11-2023
Bachelor of Science - Healthcare Management
Colorado Technical University
Colorado Springs, CO12-2021
Associate of Science - Administrative Assistant
Colorado Technical University
Colorado Springs, CO12-2015
High School Diploma -
Simmons High School
Hollandale05-2011
Skills
- Collaborative learning
- Critical thinking
- Assessment strategies
- Student engagement
- Organizational skills
- Team collaboration
- Multitasking and organization
- Classroom management
- Lesson planning
- Collaborative teamwork
- Positive reinforcement
- Time management
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Certification
CPR, First Aid, AED certification
LANGUAGES
English: Professional
Interests
- Crafting and DIY Projects
- Music
- Gym Workouts
- Watching Movies and TV Shows
- Fashion and Style
Timeline
ELA 4th Grade Teacher
McCoy Elementary School
08.2024 - 08.2025
Assistant Store Manager
Cato Fashions
09.2021 - 08.2024
Behavioral Health Associate
Millcreek of Greenville
08.2019 - 03.2021
Dispatcher
Hollandale Police Department
02.2017 - 08.2019
Master of Science - Healthcare Management
Colorado Technical University
Bachelor of Science - Healthcare Management
Colorado Technical University
Associate of Science - Administrative Assistant
Colorado Technical University
High School Diploma -
Simmons High School