SHARMARKE YOUSUF
Tukwila,WA
Summary
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
18
18
years of professional experience
Work History
Wheelchair Assistant
Prospect International Airport services
SeaTac, WA
05.2024 - Current
- Delivered emotional support to clients with long-term disabilities and mobility limitations.
- Safely transported clients in wheelchairs using elevators or ramps as needed.
- Adjusted seating arrangements to address behavioral and safety concerns.
- Greeted customers, responded to inquiries, and discussed available services.
- Recruited and trained team members to ensure exceptional service for every passenger.
- Maintained high standards of service in face-to-face and phone interactions with customers.
Control Light Scanner
POST
Vienna, Austria
07.2022 - 10.2023
- Collaborated effectively with team members to achieve project objectives.
- Resolved issues efficiently, showcasing strong problem-solving skills.
- Managed customer inquiries promptly through in-person and phone interactions.
- Sold stamps, tracking services, and insurance to enhance customer offerings.
Sorting Associate
Amazon Warehouse
Vienna, Austria
06.2021 - 07.2022
- Organized curtains to enhance safety placements and optimize control regulation.
- Inspected materials, sorting items by type, size, condition, color, or grade.
- Ensured accurate labeling of all products prior to storage bin placement.
- Adhered to company waste management policies and sorting procedures.
- Maintained cleanliness in work area through routine sweeping and mopping.
Cashier
Salesianer Miettex GmbH
Inzing, Austria
01.2018 - 06.2021
- Processed cash and credit card payments, issued receipts, and provided accurate change.
- Followed store return and exchange procedures to efficiently handle returned merchandise.
- Maintained store appearance by arranging and replenishing displays and merchandise racks.
- Enhanced customer satisfaction through personalized service for each customer.
Security Guard
Safes ide Security OG
Vienna, Austria
01.2016 - 01.2018
- Administered daily security checks to uphold safety protocols.
- Executed risk scans in monitored areas to identify potential threats.
- Directed security office operations, improving team coordination and efficiency.
- Sustained functionality of surveillance systems through meticulous oversight.
- Inspected buildings for fire hazards, unsafe conditions, and unauthorized personnel.
- Responded to public inquiries regarding facility rules and regulations.
Baker's Assistant
SARA Bäckereibetriebs GmbH
Vienna, Austria
09.2015 - 01.2016
- Baked fresh bread and pastries for cafes and restaurants.
- Maintained accurate inventory levels of flour, sugar, and butter.
- Assisted in cake decoration using icing and fondant for special occasions.
Electricity Generator Center
Farah Hussein
, Somalia
01.2009 - 09.2015
- Managed electrical lighting systems, ensuring optimal performance and reliability.
- Executed routine maintenance and repairs to uphold system integrity.
- Promptly identified customer needs, delivering efficient solutions to enhance satisfaction.
Wedding Planner
Ali Ahmed
, Somalia
07.2007 - 01.2009
- Designed structured plans to enhance customer engagement through proactive outreach.
- Cultivated strong connections with customers, fostering loyalty and trust.
- Conducted outreach calls to gather insights on customer preferences and needs.
Education
High School Diploma -
Sheikh Ali Jawhar
Somalia06.2007
Skills
- Client support and communication
- Security assessment and compliance
- Analytical problem solving
- Logistics management
- Team collaboration
- Food safety
- Time management
- Team motivation
Languages
English
Elementary
German
Elementary
Arabic
Professional
English
Professional
Timeline
Wheelchair Assistant
Prospect International Airport services
05.2024 - Current
Control Light Scanner
POST
07.2022 - 10.2023
Sorting Associate
Amazon Warehouse
06.2021 - 07.2022
Cashier
Salesianer Miettex GmbH
01.2018 - 06.2021
Security Guard
Safes ide Security OG
01.2016 - 01.2018
Baker's Assistant
SARA Bäckereibetriebs GmbH
09.2015 - 01.2016
Electricity Generator Center
Farah Hussein
01.2009 - 09.2015
Wedding Planner
Ali Ahmed
07.2007 - 01.2009
High School Diploma -
Sheikh Ali Jawhar
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