Summary
Overview
Work History
Education
Skills
Certification
Relevant Education
References
Timeline
Generic
Sharmel James

Sharmel James

Atlanta,GA

Summary

If you do what you love, you will never work a day in your life. Helping others is more than a job for me, it's a vocation and I am seeking an opportunity to be a part of a company that eschews the same beliefs. I am a health care paraprofessional seeking a position in a patient focused organization where my knowledge, education and experience can be utilized and expanded to meet company goals and contribute to company standards.

Over 8 years experience in the health care field with a proven record of stability, integrity and compassion. Dedicated mental health professional bringing background working with individuals suffering from substance abuse and behavioral disorders. Focused on client advocacy, prevention and education to reduce impacts and recurrence of serious issues. Collaborative with multidisciplinary teams to create solid support networks for client needs.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Wellness & Recovery Specialist

Carelon Behavioral Health
Atlanta , GA
03.2018 - Current

Participated in the 2022 Innovation Lab to advance and align best practices for Peer Support across Anthem and Beacon through cross collaboration with staff.

Participated in a cross collaborative enterprise-wide training session to enhance skills as a Peer Support Specialist.

Authored an article for the Global Peer Support Celebration in the Team Talk Spotlight.

Utilized my network connections to foster collaboration and create a safe space for marginalized individuals by collaborating with organizations like SOMOS, ACE, Apex, ADI, PRIDE

Featured as a contributor in the internal Behavioral Health Enterprise Newsletter, “Clinical Connections”.

Enhanced BH Member Experiences through expertise and support in Elevance Health's Chief Experience Office (CXO).

As a representative of Carelon BH, I had the honor of speaking at the prestigious 2023 N.A.P.S Conference.

Contributed to Georgia Medicaid RFP.

Partnered with the Georgia Teams Resource Committee to assist Case Managers in real-time, ensuring efficient utilization of resources.

Volunteered as a mentor for a Peer across programs, aiming to foster growth and help them succeed in meeting the organization's QRG metrics. Employed understanding of learning styles, experience, motivational interviewing techniques while offering continuous support.

Housing Coordinator

Breakthrough Recovery Outreach (BRO)
01.2009 - Current
  • BRO is a state licensed and CARF accredited, ASAM Level III, Residential Treatment Program for the treatment of mental illness with a focus on dual diagnosis
  • As a part of the treatment team, I serve as a paraprofessional and 2015 employee of the year, to help clients achieve their goals by: Relationship building with clients to support treatment goals, facilitation of skill building activities, monitoring and documentation of mental and physical health status, medication observation and documentation, crisis intervention and prevention, communication of clients progress and needs, and identification of services required
  • As a result of my job performance I received: Nomination for employee of the month by clients and coworkers, 2015 Employee of the year, promotion to lead for female housing coordinators, and am charged with the training of new hires paraprofessionals

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
01-2021

Skills

  • Crisis Response
  • Interpersonal Communication
  • Adaptability
  • Member Advocacy
  • Team Collaboration
  • Emotional Intelligence
  • Adaptability and Flexibility
  • Problem-solving aptitude

Certification

Georgia Certified Peer Specialist

Relevant Education

Candidate for BA in Psychology, Georgia Perimeter College, Decatur, GA, Current, Introductory Psychology, Abnormal Psychology, Introduction to Social Work, Introductory Human Development, Introduction to Social Problems, Psychology of Women, Introductory to Sociology, Georgia Department of Behavioral Health & Developmental Disabilities Paraprofessional Training, Abuse Neglect and Incident Reporting, Alcohol and the Family, Case Management, Co-Occurring Disorders, Corporate Compliance and Ethics, Cultural Diversity, Cultural Issues in Mental Health Treatment Essential Components for Documentation, Mental Health Issues in Older Adults, Overview of Bipolar Disorder, Overview of Family Psycho-education, Overview of Medications, Suicide Prevention, Therapeutic Boundaries

References

Glowing and available upon request

Timeline

Wellness & Recovery Specialist

Carelon Behavioral Health
03.2018 - Current

Housing Coordinator

Breakthrough Recovery Outreach (BRO)
01.2009 - Current

Bachelor of Arts - Psychology

Southern New Hampshire University
Sharmel James