Sharmila Devi Abhilash
Cabramatta
Summary
Experienced Medical Laboratory Technician (10+ years in Chemistry, Hematology, and Transfusion and 4 years specializing in Specimen Reception) pursuing a Master's in IT, seeking a technology-focused healthcare role. Proven expertise in laboratory operations (equipment, supplies, QA), analytical skills in data collection and reporting, and 7 years of experience as a Trainer and Assessor. An excellent communicator and team player, adept at problem-solving and committed to achieving goals. Eager to leverage combined laboratory and IT skills to enhance healthcare through technology.
Overview
19
19
years of professional experience
Work History
Technical Officer
NSW Health Pathology
Blacktown, Auburn And Westmead NSW
03.2010 - Current
- Conducting diverse analytical and technical investigations and tests (manual and automated) in a laboratory setting, adhering to protocols and procedures. This includes QC testing (performance, monitoring, interpretation, troubleshooting, and validation), reagent pre-acceptance testing, calibrations, correlations, and QAP sample analysis and reporting.
- Collaborating with internal and external stakeholders to communicate critical patient information securely and efficiently, ensuring timely access for authorized personnel while adhering to privacy regulations.
- Serving as a point of contact for reporting and escalating equipment failures, coordinating with vendors and internal IT support teams to minimize downtime and resolve issues promptly. This includes troubleshooting, documenting incidents, and tracking resolutions.
- Utilizing laboratory information systems (LIS) to perform, document, and manage all aspects of immunohematology testing, including manual and automated methods, patient phenotyping, and blood product selection, assignment, and dispensing.
- Leveraging the LIS for inventory management, tracking, and reporting of blood components and products, ensuring proper storage, handling, and compliance with regulatory requirements.
Laboratory Technical Assistant
NSW Health Pathology
Westmead, New South Wales
02.2006 - 03.2010
- Managed high-volume workflows, prioritizing tasks and organizing resources to ensure efficient processing.
- Identified and prioritized critical specimens, medical emergencies, and special handling requirements, adhering to established protocols.
- Verified specimen integrity and patient information, ensuring compliance with procedures and minimizing errors.
- Managed sendaway specimens, including documentation and tracking, according to established instructions.
- Handled inquiries related to pathology services, providing information and support to stakeholders.
Education
Master of Computer Science -
Monash University
Melbourne VIC12-2026
Bachelor of Applied Information Technology -
La Trobe University
Melbourne, VIC09-2024
Diploma of Laboratory Technogy - Pathology Testing
TAFE
Granville, New South Wales12.2005
Skills
- Technical Skills: Data Analysis, Data Entry, Database Management (Cerner Millenium), Laboratory Information Systems (LIS), Microsoft Office Suite (Word, Excel, etc)
- Training & Assessment: 7 years of experience as a Chemistry Trainer and Assessor, developing and delivering training programs and evaluating staff competency Experience in training and supervising staff in Haematology and Transfusion disciplines
- Troubleshooting: Proven ability to identify and resolve technical issues in a laboratory setting, including equipment and documentation discrepancies
- Process Management: Expertise in managing complex workflows, prioritizing tasks, and ensuring adherence to strict protocols and procedures
- Quality Assurance: Familiarity with quality control and quality assurance processes, including quality testing and trend tracking
- Communication: Excellent verbal and written communication skills, demonstrated through training, client interactions, and stakeholder support
- Adaptability: Experience working in a fast-paced, high-volume environment and adapting to changing priorities and medical emergencies
- Teamwork: Strong team player with experience collaborating with colleagues to achieve common goals
Additional Information - Referees
- Sayed Hamdam, Laboratory Manager, 0407 923 164
- Catherine Koncurant, Second Incharge, 0408 424 509
Timeline
Technical Officer
NSW Health Pathology
03.2010 - Current
Laboratory Technical Assistant
NSW Health Pathology
02.2006 - 03.2010
Diploma of Laboratory Technogy - Pathology Testing
TAFE
Master of Computer Science -
Monash University
Bachelor of Applied Information Technology -
La Trobe University