Summary
Overview
Work History
Education
Skills
Education
Languages
Contact
Skills
Timeline
Generic

Sharmin Sultana

Flushing,NY

Summary

Proven to excel in customer service and cash handling, I significantly enhanced transaction accuracy at JCPenney. My strong work ethic and exceptional time management skills contributed to a positive shopping environment, demonstrating reliability and fostering customer loyalty. Expert in cash register operation, I also bring a compassionate approach to team and customer interactions.

Overview

4
4
years of professional experience

Work History

Cashier Assistant

Burlington
Flushing, NY
10.2024 - Current
  • Maintained work area and kept cash drawer organized.
  • Processed returns and exchanges according to store policies.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Provided assistance to other departments when needed.

Cashier

JCPenney
Tulsa, OK
10.2023 - 04.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated the cash register for cash, check, and credit card transactions with excellent accuracy
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.

PCA

CNT Home Care
7411 37 Ave. Jackson Heights, N Y 11372
01.2021 - 01.2023
  • Assisted patients with daily living activities, promoting independence and well-being.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, and feeding assistance as needed, while adhering to specific dietary restrictions or requirements.

School Aide

PS 79 Francis Lewis
147-47 15 Drive, Flushing, N Y 11357
09.2022 - 12.2022
  • Supported teachers in managing classroom behavior and promoting a positive learning atmosphere.
  • Provided clerical assistance for administrative tasks such as photocopying documents or updating files which streamlined office operations.
  • Enhanced student safety by consistently monitoring school grounds and maintaining secure environment.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

School Aide

PS 21 Edward Hart Elementary School
147-36 26 Ave. Flushing, N Y 11354
09.2021 - 06.2022
  • Supported teachers in managing classroom behavior and promoting a positive learning atmosphere.
  • Enhanced student safety by consistently monitoring school grounds and maintaining a secure environment.

Education

High School Diploma -

Ispahani Girls School And Collage
Dhaka , Bangladesh
03.2010

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Money Handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Cash Register Operation
  • Cash handling and management

Education

Dhaka , Bangladesh

Languages

1,2,5

Contact

Flushing, NY 11355

Skills

Timeline

Cashier Assistant

Burlington
10.2024 - Current

Cashier

JCPenney
10.2023 - 04.2024

School Aide

PS 79 Francis Lewis
09.2022 - 12.2022

School Aide

PS 21 Edward Hart Elementary School
09.2021 - 06.2022

PCA

CNT Home Care
01.2021 - 01.2023

High School Diploma -

Ispahani Girls School And Collage
Sharmin Sultana