Sharnequa Washington
Naperville,IL
Summary
Proactive Medical Receptionist with extensive experience in patient scheduling, check-in/check-out, and insurance verification. Skilled in maintaining patient confidentiality, managing medical records, and providing high-quality patient care. Offering strong capabilities in front desk operations, medical terminology, and HIPAA compliance to advance in a healthcare setting.
Diligent with strong background in medical office administration. Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Weil Foot & Ankle Institute
11.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Medical Assistant
Weil Foot & Ankle Institute
12.2020 - 11.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Took x-rays when needed
Certified Nursing Assistant
Mount Sinai Hospital
05.2015 - 11.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Nursing Assistant
Columbus Manor
06.2012 - 06.2014
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported needs of 10+ residents under long-term care.
Education
Certified Nursing Assistant -
Grace Health Care
Chicago, ILHigh School Diploma -
Fedrick Douglass Academy High
Chicago, IL06-2010
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Patient Scheduling
- Office Administration
- Patient Registration
- Microsoft Office
- HIPAA Compliance
Certification
- HIPAA Compliance Certification – Supremus Group LLC or equivalent providers.
- Microsoft Office Specialist, Microsoft Word, Excel, PowerPoint (MOS) - Microsoft Corporation.
Timeline
Medical Receptionist
Weil Foot & Ankle Institute
11.2022 - Current
Medical Assistant
Weil Foot & Ankle Institute
12.2020 - 11.2022
Certified Nursing Assistant
Mount Sinai Hospital
05.2015 - 11.2019
Certified Nursing Assistant
Columbus Manor
06.2012 - 06.2014
- HIPAA Compliance Certification – Supremus Group LLC or equivalent providers.
- Microsoft Office Specialist, Microsoft Word, Excel, PowerPoint (MOS) - Microsoft Corporation.
Certified Nursing Assistant -
Grace Health Care
High School Diploma -
Fedrick Douglass Academy High
Similar Profiles
AnnaMaria DeCeglieAnnaMaria DeCeglie
Physical Therapy Rehabilitation Aide at Weil Foot And Ankle InstitutePhysical Therapy Rehabilitation Aide at Weil Foot And Ankle Institute
Emily ConwayEmily Conway
Rehabilitation and Therapy Assistant at Weil Foot and Ankle Institute at Rush HospitalRehabilitation and Therapy Assistant at Weil Foot and Ankle Institute at Rush Hospital
Camila MaldonadoCamila Maldonado
Medical Assistant at Orthoarizona Foot And Ankle InstituteMedical Assistant at Orthoarizona Foot And Ankle Institute