Sharnetra Lockley
Montgomery ,AL
Summary
Dynamic professional with a proven track record at Advanced Auto Parts, excelling in operational efficiency and team training. Recognized for optimizing inventory management and enhancing customer service through effective communication. A great listener who completes tasks promptly, I leverage my analytical skills to drive performance improvements and foster a collaborative work environment.
Overview
14
14
years of professional experience
Work History
Assistant General Manager
Advanced Auto Parts
Montgomery Al
06.2018 - Current
- Managed daily operations, ensuring efficient workflow and adherence to company policies.
- Developed training programs for staff, enhancing team performance and customer service skills.
- Analyzed inventory levels, optimizing stock management to reduce excess and improve turnover rates.
- Implemented process improvements, increasing operational efficiency across departments.
Assistant Manager
O’Reilly Auto Parts
Montgomery Al
05.2022 - 07.2023
- Coordinated daily operations to ensure exceptional customer service and product availability.
- Assisted in training new team members on company policies and inventory management systems.
- Managed inventory levels, ensuring timely restocking of merchandise to meet customer demands.
- Developed strategies to improve store layout for enhanced product visibility and sales performance.
- Implemented standard operating procedures to streamline workflow and increase overall efficiency.
Dishwasher
Park Crossing High School
Montgomery
08.2020 - 07.2021
- Operated dishwashing equipment, ensuring cleanliness and sanitation of kitchenware.
- Sorted and organized dishes, utensils, and cookware for efficient workflow.
- Complied with health and safety standards to maintain a safe working environment.
- Assisted kitchen staff by providing clean dishes promptly during meal service.
Cashier
Entec
Montgomery
09.2011 - 12.2018
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled cash, credit, and digital payments securely and efficiently.
Cashier
Zaxbys
Montgomery
06.2013 - 07.2017
- Processed transactions accurately and efficiently at point of sale.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
Associate of Applied Science - Business Administration And Management
Trenholm State Community College
Montgomery AlHigh School Diploma -
Cornerstone Christian Academy
Georgia Skills
Great listener
Complete task in a timely manner
Follow directions well
Leadership
Problem Solving
Team work
Volunteered at the Family Sunshine Center
Volunteered at Pike Road Library
Timeline
Assistant Manager
O’Reilly Auto Parts
05.2022 - 07.2023
Dishwasher
Park Crossing High School
08.2020 - 07.2021
Assistant General Manager
Advanced Auto Parts
06.2018 - Current
Cashier
Zaxbys
06.2013 - 07.2017
Cashier
Entec
09.2011 - 12.2018
Associate of Applied Science - Business Administration And Management
Trenholm State Community College
High School Diploma -
Cornerstone Christian Academy