Sharnia Triplett-Smith
Richton Park,IL
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to operations to ensure insightful and successful annual audits. Well-versed in industry regulations and operation strategies.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Relationship Banker
Old National Bank
06.2010 - Current
- Reconciled customer accounts and balanced 80 transactions daily.
- Cross sell products and services increasing money market sales by 2%, refer to product partners to ensure client's needs are met.
- Profile client's to uncover needs that align with the client's financial goals.
Teller Supervisor
Old National Bank
02.2007 - 06.2010
- Organized and maintained all required branch logs to ensure compliance with bank policies and procedures.
- Managed, and coached 7 direct reports. Also managed and scheduled float staff of 3 to provide support for twelve branches.
- Conducted daily meetings with branch staff to review any new policies and procedures.
Float Customer Service Representative
Old National Bank
03.2002 - 02.2007
- Processed approximately 100 customer transactions and balanced cash drawer daily.
- Traveled to various locations to provide support for branches due to vacations, leaves of absence or other staffing shortages.
Education
High School Diploma -
Rich Central
Olympia Fields, ILSkills
- Timekeeping/Scheduling
- Reports/Recordkeeping/Retention Requirements
- Operations/Branch/Teller and Safe Deposit Audits
- Clearing Cash Items/Compliance
Certification
NMLS, Illinois Notary, Medallion.
Timeline
Relationship Banker
Old National Bank
06.2010 - Current
Teller Supervisor
Old National Bank
02.2007 - 06.2010
Float Customer Service Representative
Old National Bank
03.2002 - 02.2007
High School Diploma -
Rich Central
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