Sharnira Townsend
Philadelphia,PA
Summary
One year of experience in (ITBA) Information Technology Business Administration. Duties performed include working on computer disk clean up, updating software and refurbishing computers - Certification in Microsoft Office, with Microsoft Word, Excel and Powerpoint.
Overview
12
12
years of professional experience
Work History
Instructional Assistant
US Medical Staffing Inc.
Philadelphia, Pennsylvania
03.2020 - 04.2026
- Assisted teachers in creating lesson plans and modifying curriculum.
- Participated in IEP meetings, parent conferences, and other meetings as needed.
- Assisted in developing Individual Education Plans for students with disabilities.
- Supported students with special needs in daily learning activities.
Application Processor
Adecco
Newark, Delaware
11.2023 - 12.2024
- Reviewed documentation and verified information for accuracy and compliance standards.
- Processed applications efficiently to ensure timely completion for Adecco clients.
- Utilized software systems to track application status and manage data entries.
Patient Service Representative
University of Pennsylvania
Philadelphia, Pennsylvania
11.2018 - 10.2023
- Scheduled patient appointments and managed clinic calendars effectively.
- Verified insurance information and processed patient registrations promptly.
- Communicated with healthcare providers to coordinate patient care details.
- Responded to patient inquiries and resolved issues with empathy and professionalism.
Secretary
Autobody at Southwest
Philadelphia, Pennsylvania
02.2014 - 11.2018
- Handled incoming calls, directing inquiries to appropriate departments.
- Coordinated scheduling for meetings and appointments among staff and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Education
High School Diploma -
Youth Build Charter School
Philadelphia, PA08-2013
Skills
- Lesson planning
- IEP development
- Special needs support
- Curriculum modification
- Classroom management
- Data entry
- Proficient skills in Microsoft Office
- Medical Terminology
Timeline
Application Processor
Adecco
11.2023 - 12.2024
Instructional Assistant
US Medical Staffing Inc.
03.2020 - 04.2026
Patient Service Representative
University of Pennsylvania
11.2018 - 10.2023
Secretary
Autobody at Southwest
02.2014 - 11.2018
High School Diploma -
Youth Build Charter School