Sharol Coffey Kidd, MBA, BSN
Richardson,TX
Summary
Result-driven transformational leader offering 20+ years of clinical, administrative and patient care experience. A leader who embraces organizations with a zest for excellence where patient services, quality and safety, and patient satisfaction are at the core of its mission and strategic goals. Extensive experience with fiscal management systems and human resource management. Significant leadership background directing multidisciplinary healthcare teams to achieve care objectives and outperform business targets. In addition, culturally sensitive and aware of diversity within staff and patient populations. Talented at maintaining and developing effective relationships with staff, patients and senior management teams.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Clinical Operations and Nursing Manager II
Fred Hutchinson Cancer Center
09.2020 - 07.2022
- Program development and implementation of standard practices to support Medical Oncology Clinic, Oncology Infusion Unit and Radiation Oncology Department.
- Development of nursing structure to support both clinical and infusion services, using evidenced-based practices and compliance with standards of quality assurance, safety and practice principles.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Effective communication with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Developed effective onboarding and training process for new employees and cross-trained staff members in other job roles to maximize coverage.
Advanced Practice Registered Nurse
Seattle Cancer Care Alliance
01.2017 - 08.2020
- Facilitated development and expansion of Dedicated Educational Unit (DEU) for nursing students and growth of nursing residency program. Instrumental in development and implementation of Certified-Medical Assistant (C-MA) Apprenticeship Program.
- Spearheaded expansion of Nursing Residency Program enterprise wide. Achieved a post residency program hire rate of > 95% and maintained new graduate nursing retention rates of 95% after 2 years pf practice.
- Collaborated with Professional Practice Coordinators to successfully develop unit-based nursing residency curriculum.
Infusion and Phase I Clinical Trials Unit Manager
Seattle Cancer Care Alliance
10.2008 - 12.2016
- Clinical Operations, Financial Performance and Resource Management of fast paced 49 bed ambulatory oncology, BMT and Phase I Clinical Trials unit.
- Oversight of annual operations budget of $7.5M on and 86.0 FTE (125 employees including 86 RNs) unit.
- Maintained annual productivity of over 90,000 direct patient care hours, consistently outperforming activities and financial budgeted target ranging from 5-8% positive variance.
- Ensured high quality and patient centered care consistently maintaining compliance with internal/external regulatory standards as evidenced by consistent exemplary and outstanding survey report from WA Department of Health (DOH) and The Joint Commission (TJC).
- Implemented process improvements guided by LEAN principles.
- Conducted conflict mitigation and medication through formal and informal root cause analysis (RCA) to reach resolution.
- Self-motivated, critical thinker, with strong sense of personal responsibility and strong work ethics. Passionate about learning and committed to continual improvement.
Ambulatory BMT and Oncology Charge Nurse
Seattle Cancer Care Alliance
09.1997 - 09.2008
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality and to effectively comply with HIPAA laws and prevent information breaches.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Reported findings to quality departments after conducting routine audits and worked with team to devise corrective actions for deficiencies.
RN Case Manager
Kitsap Physician Services
1995 - 1997
- Case Manager for high dollar cases (transplant and premature babies ) insured by KPS. Effectively communicated with physicians regarding member's coverage needs, performance, medications and changes and responding promptly and professionally to member's questions and concerns.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
BMT Research Nurse
Fred Hutchinson Cancer Research Center, Fhcrc
01.1991 - 05.1995
- Coordinated implementations and monitored various Phase I, II and III clinical trial protocols in acute BMT setting.
- Followed all personal and health data information to effectively comply with HIPAA laws and prevent information breaches.
- Provided protocol in-services and product education to staff administering study drugs and monitoring patients.
- Maintained protocol database and assisted primary investigators with processing data and manuscript preparation.
BMT Nurse
Swedish Medical Hospital
11.1988 - 12.1990
- Provided direct patient care to adult and pediatric patients undergoing AUTO or ALLO bone marrow transplant (BMT). Managed care from admission to discharge following strict research protocols and policies.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Educated family members and caregivers on patient care instructions.
RN Staff Nurse
Harrison Memorial Hospital
09.1986 - 10.1988
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Population served: Medical/Surgical/Cardiac patients.
- Performed Acute Hemodialysis for patients while requiring acute care.
- Telemetry and cardiac monitoring.
Education
MBA - Healthcare Administration
Western Governors University
Salt Lake City, UT05.2018
Bachelor of Science - Nursing
University of Wyoming
Laramie, WY06.1986
Skills
- Operations/Fiscal Management/Strategic Planning
- Cross-Functional Collaborator
- Risk Identification, Management, and Resolution
- Program and Staff Development
- Policies and Procedures Development
- Effective Communicator/Conflict Management Resolution
- Fluent with Healthcare Regulatory Systems/HIPPA Guidelines
- Continuous Performance Improvement/Workflow Processes
- Unit-Based Shared Governance
Affiliations
- Member of National Association of Healthcare Quality (NAHQ)
- Oncology Nursing Society (ONS)
- NorthwestONE (NWONE)
Certification
- Licensed WA State RN License: RN00089602 - (1986 to present)
- DYAD Leadership Course - (2022)
- CITI Training: Good Clinical Practice (GCP) and Human Subject Report (HSR) (2021)
- A3 Problem Solving for Coaches (2011)
- Lean Leader Training (2011)
- Certified Professional in Utilization Review (CPUR) (1997)
Languages
Portuguese
Native or Bilingual
Publications
Kidd, S. Anticipating the future of oncology nurse staffing. ONS National Congress (abs.) 2019
Kidd, S. Return on Investment (ROI) evaluation - recruitment and retention of oncology nurse in ambulatory clinic. PSONS (abs.) 2018
Bohl, S. Evidenced based intensity tool for staffing an ambulatory oncology infusion unit. ICCN (abs.) 2015
Coda B, Bohl S, Schaffer R, Shen D. Morphine analgesia in normal volunteers: the role of Morphine 6-Glucuronide. Anesthesia (abs.) 83:A884, 1995
Hautman B, Coda B, Bohl S, Donaldson G, Shen D. Analgesia and side-effects of PCA morphine, hydromorphone, and sufentanil for oral mucositis. Anesthesia (abs) 81:A1000, 1994
Kidd SK, Christianson K, Coumar A, Williams J, Ito K, Petersen A, Niculescu R, Eisenberg S, Schwab D, Wojnar D, Jablonski A, Shannon Dorcy K. (2020). A Dedicated Educational Unit and a novel Residency Nurse Transition-to-Practice program in an ambulatory oncology setting. Seminars in Oncology Nursing, 151027:1-7
Sugalski JM, Kubal T, Mulkerin DL, Caires RL, Moore PJ, Florarancio Fahy R, Gordon JN, Augustyniak CZ, Szymanski GM, Olsen M, Frantz DK, Quinn MA, Kidd SK, Krause DM, Carlson RW, Stewart FM. (2019). National Comprehensive Cancer Network Infusion efficiency workgroup study: optimizing patient flow in infusion centers. Journal of Oncology Practice, 15(5):e458-e466
Shannon Dorcy K, Elgar S, Heye D, Ford R, Bohl, S, Eisenberg S, Coumar A, Pearson P, Pugh J, Mather K, Mathews D. (2016). From student to practicing oncology nurse: a novel collaboration to create a transition to practicum program in ambulatory cancer center. Clinical Journal of Oncology Nursing 20(3): 298-302
Coda B, O'Sullivan B, Donaldson G, Bohl S, Chapman C, Shen D. (1997). Comparative efficacy in patient-controlled administration of morphine, hydromorphone, or sufentanil for treatment of oral mucositis pain following bone marrow transplantation. Pain 72(3): 333-346
Timeline
Clinical Operations and Nursing Manager II
Fred Hutchinson Cancer Center
09.2020 - 07.2022
Advanced Practice Registered Nurse
Seattle Cancer Care Alliance
01.2017 - 08.2020
Infusion and Phase I Clinical Trials Unit Manager
Seattle Cancer Care Alliance
10.2008 - 12.2016
Ambulatory BMT and Oncology Charge Nurse
Seattle Cancer Care Alliance
09.1997 - 09.2008
BMT Research Nurse
Fred Hutchinson Cancer Research Center, Fhcrc
01.1991 - 05.1995
BMT Nurse
Swedish Medical Hospital
11.1988 - 12.1990
RN Staff Nurse
Harrison Memorial Hospital
09.1986 - 10.1988
RN Case Manager
Kitsap Physician Services
1995 - 1997
MBA - Healthcare Administration
Western Governors University
Bachelor of Science - Nursing
University of Wyoming
- Licensed WA State RN License: RN00089602 - (1986 to present)
- DYAD Leadership Course - (2022)
- CITI Training: Good Clinical Practice (GCP) and Human Subject Report (HSR) (2021)
- A3 Problem Solving for Coaches (2011)
- Lean Leader Training (2011)
- Certified Professional in Utilization Review (CPUR) (1997)
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