Sharon Alexander
Danville,VA
Summary
Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting, and polishing. Proven history of performing with excellent work ethic and dependability.
Overview
25
25
years of professional experience
Work History
Environmental Services Housekeeper
Duke University
Durham , NC
03.2021 - Current
- Adhered to departmental policies regarding safety protocols while performing job duties.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Assisted in the set-up of conference rooms for meetings or events.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Notified managers of repair needs or additions to building operating systems.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Stocked linen closets with fresh linens as needed.
- Kept storage areas organized and free of clutter by disposing of unused items appropriately.
- Attended required training sessions related to housekeeping tasks.
- Kept business entrances clean, tidy and professional in appearance.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Exceeded facility standards regularly by working with detail-oriented approach.
Housekeeping Supervisor
PruittHealth
Durham, NC
10.2015 - 12.2020
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Prepared work schedules for associates to promote proper staffing levels.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Used specialized floor care machines such as buffers and scrubbers to maintain high levels of cleanliness in designated areas.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Followed established policies and procedures regarding infection control practices while performing duties.
- Checked for any signs of damage or disrepair in order to report them to management immediately.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Ensured that all hazardous materials were disposed of properly in accordance with regulations.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Kept business entrances clean, tidy and professional in appearance.
- Stripped, sealed and polished floors.
- Inspected rooms regularly for potential hazards such as mold or mildew growth.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Maintained cleanliness of medical equipment used by residents according to safety protocols.
- Steam-cleaned or shampooed carpets.
- Dusted furniture, machines or equipment.
- Assisted with special projects such as painting walls or re-carpeting hallways when required.
- Serviced, cleaned and restocked restrooms.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Maintained floors with regular sweeping, mopping and vacuuming.
- Cleaned bathrooms, emptied trash cans, replaced soiled linens and towels, and restocked supplies as needed.
- Changed light bulbs as needed throughout the facility per maintenance schedule requirements.
- Removed stains from carpets using appropriate cleaning solutions based on type of stain.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Monitored building security and safety by locking doors or avoiding hazards.
- Followed company uniform, performance and security policies with every job.
- Delivered linen and laundry supplies between buildings when necessary using carts provided by the facility.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
Service Solutions
Housekeeping
Durham, NC
06.2000 - 05.2011
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Clean and sanitize bathrooms, sinks, toilets, urinals, and other fixtures.
- Re-positioned furniture into standard arrangements for student and staff use.
- Disinfect toys in playroom areas on a regular basis.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Perform general maintenance tasks such as changing light bulbs or fixing broken locks.
- Conduct routine inspections of school grounds for potential hazards or problems.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Maintain outdoor areas by sweeping walkways or shoveling snow from sidewalks.
- Followed safety processes for all manual and electric cleaning equipment.
- Notified managers of repair needs or additions to building operating systems.
- Wash walls to remove dirt or marks.
- Inspect equipment for proper functioning before use.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Followed company uniform, performance and security policies with every job.
- Detailed carpets weekly around corners, edges and under furniture.
- Empty trash cans and replace liners.
- Assist with setup and breakdown of events in auditoriums or gymnasiums if needed.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Sweep and mop floors in classrooms, hallways, and stairwells.
Education
High School Diploma -
Simon Gratz
Philadelphia, PA06-1986
Skills
- Restroom detailing
- Cleaning equipment operation
- Window cleaning
- Cleaning schedule adherence
- Chemical handling
- Hazardous chemical training
- Problem-solving
- Attention to detail
- Waste removal
- Residential cleaning
- Sanitation procedures
- Laundry operations
- Trash removal
- Dusting furniture
- Linen handling
- Equipment inspection
- Waste management
- Conflict resolution
- Customer service
- Restroom sanitation
- Physical stamina
Timeline
Environmental Services Housekeeper
Duke University
03.2021 - Current
Housekeeping Supervisor
PruittHealth
10.2015 - 12.2020
Service Solutions
Housekeeping
06.2000 - 05.2011
High School Diploma -
Simon Gratz