Sharon Aluqdah

Work History

American Postal Workers Union, AFL-CIO

Kansas City , Missouri, United States

05.1985 - 12.2021

Delegated assignments based on plans, project needs and knowledge of individual team members.
Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
Trained and managed teams and discussed issues to provide resolution and apply best practices.
Developed trainings to enhance team abilities functioning within organization.
Assisted company executives during decision-making process by compiling daily reports to suggest corrective action.
Meet , negotiated and resolved various issues with Postal Service.
Facilitated Board Meeting, State & National Union training & committees

United States Post Office

Kansas City , Missouri

03.1984 - 12.2020

Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Used automated mail processing equipment to sort and collate mail.
Weighed letters and packages and calculated costs based on classification, weight and destination.
Carried out day-day-day duties accurately and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Maintained energy and enthusiasm in fast-paced environment. Trained employees on job.

Center For Conflict Resolution

Kansas City , United States

03.2009 - 05.2011

Established professional lines of communication, supporting individual interests and achieving legal justice.
Prepared agreements and settlement documentation for each interested party to sign and complete.
Conducted initial meetings to outline process, answer questions and set expectations for both parties.
Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.

Teenage Parent Center

Kansas City , Kansas

06.1989 - 05.2011

Offered extensive care to troubled older children without likelihood of adoption.
Transported kids to mandated therapy, extracurricular activities and medical appointments.
Prepared and maintained individual beds and personal space for foster children.
Cared for medically fragile children in need of extensive support.
Taught older children about money, driving and other important life skills.
Reduced problem behaviors with positive reinforcement and supportive techniques.
Documented data and completed accurate updates to case records.
Collaborated with community program leaders and advocates to make resources accessible to those in need.
Increased youth participation in pro-social activities through collaboration with therapist assistants and community resources.
Interviewed individuals and families to assess needs and provide informational resources.
Planned, promoted and managed parent workshops on assisting children in attaining academic success.

Kansas City Missouri School District

Kansas City , MO

02.1979 - 03.1984

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing and filing documents.
Responded to inquiries from callers seeking information.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Drafted professional memos, letters and marketing copy to support business objectives and growth.