Sharon A Sullivan
Canfield
Summary
Detail-oriented insurance verification specialist with expertise in patient communication and scheduling efficiency. Demonstrated success in securing authorizations and maintaining precise records. Proven ability to enhance operational workflows and improve patient satisfaction.
Overview
42
42
years of professional experience
Work History
Insurance Verification Specialist
Youngstown Orthopaedic Associates
Youngstown
07.2022 - 11.2026
- Verified patient insurance coverage for orthopaedic services and procedures prior to scheduling appointments.
- Communicated with insurance companies to secure necessary authorizations for treatments.
- Reviewed patient records for accuracy and completeness before verification processes.
- Organized documentation of insurance verification outcomes to support efficient processing.
- Guided patients in understanding benefits and coverage options to enhance informed decision-making.
- Streamlined verification management using electronic health record systems to improve accuracy.
- Collaborated with billing department to ensure prompt claims processing.
- Updated patient and insurance data, inputting changes into company computer system.
Surgery Scheduler
St Elizabeth Health Center
Youngstown
04.1985 - 07.2022
- Scheduled surgical procedures for multiple specialties at St Elizabeth Health Center.
- Communicated effectively with patients regarding pre-operative instructions and follow-ups.
- Resolved scheduling conflicts promptly to ensure efficient patient flow and care.
- Maintained accurate records in electronic health systems for scheduling purposes.
- Trained new staff on scheduling protocols and best practices at St Elizabeth Health Center.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
- Adhered to HIPAA guidelines when handling confidential information.
Education
High School Diploma -
Canfield High School
Canfield, OH06-1981
Skills
- Insurance verification
- Health record management
- Data management
- Claims processing
- Electronic health records
- Authorization management
- Data review
- Medicaid
- Insurance coverage verification
- HIPAA compliance
- Claims documentation
Timeline
Insurance Verification Specialist
Youngstown Orthopaedic Associates
07.2022 - 11.2026
Surgery Scheduler
St Elizabeth Health Center
04.1985 - 07.2022
High School Diploma -
Canfield High School