Sharon Barnes

Personal care, Housekeeping,Errands

Maintaining cleanliness to the casino, bathrooms ,cleaning the machines, windows ,making sure bathrooms are stocked, vacuuming,sweeping ,mopping, excellent customer service

• Facilitated conflict resolution within the shelter environment using effective mediation techniques when disputes arose among residents.
• Supported clients in navigating complex systems such as public assistance programs, housing applications, legal proceedings, or medical appointments.
• Educated clients on their rights and options related to housing, employment, legal matters, and healthcare services.
• Coordinated volunteer efforts fostering positive relationships between volunteers and staff while enhancing overall efficiency and effectiveness.
• Increased awareness of domestic violence issues within the community through participation in outreach events and presentations.
• Assisted clients in obtaining necessary documentation for housing applications, increasing their chances of securing stable living situations.
• Enhanced safety for shelter residents through consistent monitoring of facility access and adherence to established protocols.
• Provided emotional support to clients in crisis situations, utilizing active listening skills and empathetic communication techniques.
• Improved client well-being by conducting comprehensive assessments and developing individualized service plans.
• Advocated on behalf of clients to secure needed services, working collaboratively with partnering agencies and overcoming systemic barriers.
• Maintained accurate documentation of client interactions, ensuring compliance with funding requirements and confidentiality guidelines.
• Connected clients with community resources and services, empowering them to achieve self-sufficiency and stability.
• Contributed to the development of shelter policies and procedures, prioritizing client safety and wellbeing at all times.
• Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
• Delivered friendly service and offered expert support in every interaction.
• Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
• Assisted with applications and collected required paperwork to help individuals register for supportive services.
• Made referrals to appropriate services, following up to confirm patients received access to required care.
• Greeted and welcomed new patients, assisting with orientation of programming schedule and rules.
• Facilitated communication between clients and other service providers.
• Assisted in conducting needs assessments to identify key areas of service needs.
• Monitored progress towards service plan goals.
• Determined needed and relevant interventions based on each client's cognitive abilities and current needs.