Summary
Overview
Work History
Education
Skills
Timeline
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Sharon Boyle

Philadelphia,PA

Summary

Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.

Overview

22
22
years of professional experience

Work History

Store Manager

Party City
Philadelphia, PA
07.2020 - Current
  • Managed a $2.5m store, ensuring operational efficiency and profitability.
  • Developed and enforced store policies and procedures, ensuring adherence to safety and security protocols.
  • Hired, trained, and supervised team members, fostering a productive and collaborative work environment.
  • Directed store planning, scheduling, and task prioritization.
  • Oversaw inventory management to ensure product availability.
  • Delivered exceptional services and solutions to enhance customer loyalty.

Store Manager

Bath and Body Work
Exton, PA
09.2018 - 06.2020
  • Managed a $1 million retail store, ensuring efficient operations and high customer satisfaction.
  • Exceeded company standards by delivering superior business results.
  • Processed payroll, managed scheduling, and conducted annual reviews to ensure operational efficiency.
  • Recruited, hired, and trained new staff to ensure efficient store operations.
  • Delivered exceptional customer service to enhance brand loyalty in a challenging retail environment.
  • Reduced shrinkage to enhance inventory accuracy.

Store Manager

Toys R Us
Philadelphia, PA
08.2002 - 07.2018
  • Directed sales and operations for a $5M store located between Philadelphia and New Jersey.
  • Enhanced team member engagement and retention through effective leadership and motivational strategies.
  • Developed and led a high-performing overnight team, ensuring successful operations during multiple holiday seasons.
  • Led team in executing merchandising and fixture placement to align with company standards, enhancing profit margins through strategic product positioning.
  • Managed payroll and scheduling to optimize labor costs and ensure adequate staffing.
  • Handled monetary transactions and ensured secure bank deposits.
  • Led initiatives to enhance customer satisfaction, ensuring a positive shopping experience.

Education

High School Diploma -

Bartram High School
Philadelphia, PA
06-1990

Skills

  • Employee Talent Development
  • Retail Operations Management
  • Shrink and safety
  • Goals and performance
  • Retail inventory management
  • Customer relations

Timeline

Store Manager

Party City
07.2020 - Current

Store Manager

Bath and Body Work
09.2018 - 06.2020

Store Manager

Toys R Us
08.2002 - 07.2018

High School Diploma -

Bartram High School

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Sharon Boyle