Sharon Bravo
Miami,FL
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
4
4
years of professional experience
Work History
Store Manager
Foot Locker
06.2024 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Employee Assistance Manager
Foot Locker
10.2021 - 06.2024
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Instructed senior leaders on appropriate employee corrective steps.
Education
Associate of Science - Criminal Justice
Miami Dade College
Miami, FL07-2026
Skills
- Leadership and Team management
- Retail Operations and Visual Merchandising
- Staff Training and Development
- Scheduling and Payroll Systems
- Sales Strategy and Goal Tracking
- Customer Service and Conflict Resolution
Accomplishments
- Rookie Store Manager Of The Year
- Increased sales by 21% by coaching department managers on new merchandising standards.
- Exceeded monthly store sales goals 12 months in a row.
- Supervised team of 14 staff members.
- Managed a store that exceeded company expectations in every category during all quarters.
Rookie Store Manager Of The Year
In 2024, I was honored with Foot Locker’s Rookie Store Manager of the Year award. This recognition was based on exceeding key performance metrics, including sales growth, customer satisfaction, and operational efficiency, during my first year as a Store Manager. I led my team through a period of rapid change and high expectations, and we not only met but surpassed our sales targets and scorecard performance metrics. The award acknowledged my ability to drive results while cultivating a positive team culture and delivering consistently strong customer experiences.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Store Manager
Foot Locker
06.2024 - Current
Employee Assistance Manager
Foot Locker
10.2021 - 06.2024
Associate of Science - Criminal Justice
Miami Dade College
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