Sharon Bristol
St Augustine,Fl
Summary
Focused Store Manager versed in all aspects of running retail establishment including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
19
19
years of professional experience
Work History
Store Manager
Tommy Hilfiger
Saint Augustine, FL
01.2022 - Current
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Provided feedback on marketing campaigns to improve effectiveness.
- Trained and mentored associates to teach daily tasks and procedures.
Store Manager
Kirklands Home Decor
Jacksonville , FL
04.2021 - 01.2022
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Increased KPI’s of conversion, UPTs and ADS and credit card sales.
- Follow Plan O Grams and maintain visually appealing store to maximize sales.
Store Manager
Levi's & Strauss
St Augustine, FL
09.2018 - 03.2021
- Increased sales by hiring top talent and training on customer service skills
- Merchandising and Plan-O-Grams
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Implemented succession planning by training and developing associates into leadership positions.
Store Manager
Chico's
St Augustine, FL
09.2012 - 08.2018
- Increased sales to rank in the top 10 stores in the company for highest sales volume
- Conducted monthly outreach programs to increase customer traffic
- Increased KPI's , UPT's Average dollar and conversion through training team on customer service skills.
- Plan-o-Grams and merchandising skills to maximize inventory on sales floor
Store Manager
Coldwater Creek
Jacksonville, FL
01.2005 - 04.2012
- Store Ranked in the top 10% of store in sales volume
- Team Received Respect for the Brand Award-Respect for the Customer and Respect for Each Other for increasing sales and training new managers
- Increased KPI's through team training and development and excellent customer service skills
- Training store manger for the company.
Education
High School Diploma -
N.B. Forrest
Jacksonville, FLFCCJ
Jacksonville, FlSkills
- Excellent communication skills
- Excellent customer service skills
- Staff training and development
- Retail merchandising specialist
- Consistently meets sales goals
- Superior organization ability
- Employee supervision and motivation
- Store operations oversight
- Team building
- Outstanding communication skills
Timeline
Store Manager
Tommy Hilfiger
01.2022 - Current
Store Manager
Kirklands Home Decor
04.2021 - 01.2022
Store Manager
Levi's & Strauss
09.2018 - 03.2021
Store Manager
Chico's
09.2012 - 08.2018
Store Manager
Coldwater Creek
01.2005 - 04.2012
High School Diploma -
N.B. Forrest
FCCJ
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