Sharon Burton
Mulberry,AR
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. I demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
I have a collective 15+ years of customer/client service experience. I work well alone or in a team and can adapt to my environment. I care about people and take pride in whatever I do. I'm honest, hardworking and reliable.
Overview
10
10
years of professional experience
Work History
AMSA
VHSO
11.2019 - Current
- Knowledge of various software programs to maintain and record patient data and generate reports.
- Verified and updated clinical records.
- Scheduled appointments for patients.
- Built positive rapport with patients to make patients feel comfortable.
- Gathered forms, copied insurance cards and collected patient information for billing and insurance filing.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Last 3 years working as AMSA in Clinical contact center remotely
Sales Consultant (479-646-0687)
FFO Home - 50 Hours A Wk./ $3600 Mo.
06.2019 - 11.2019
- Maximize customer retention by resolving issues quickly
- Work with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Evaluate inventory and delivery needs, optimizing strategies to meet customer demands
Sales Consultant (479-648-1900)
Orr Nissan - 55 Hours Wk./ $1500 Mo.
05.2019 - 06.2019
- Completed Nissan certification and training
- Utilized XRM (CRM) database to complete deals and find new sales opportunities
- Maximized customer retention by resolving issues quickly
- Demonstrated vehicles and features, and conduct test drives
- Set appointments
Blackjack Dealer (918-436-7761)
Choctaw Casino - 30 Hours A Wk./ $2800 Mo.
02.2019 - 05.2019
- Acquired gaming license
- Maintained gaming integrity
- Performed financial transactions
- Entertained guest and insured a fair and pleasant experience
- Offered all guests excellent guest service
- Monitored players during each hand to identify possible cheating or other unscrupulous behavior
- Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently
Senior Key Holder (901-490-2115)
Car Wash USA - 40 Hours A Wk./ $2000 Mo.
08.2018 - 12.2018
- Open and close wash
- Balance out the nightly deposits and reports
- Offer excellent customer service
- Maintain cleanliness and safety
- Achieve daily/weekly goals
- Supervise employees in the absence of upper management
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums’ individual units
Table Games Dual Rate (918-427-7491)
Cherokee Casino - 40 Hours A Wk./ $3500 Mo.
05.2015 - 09.2018
- Acquired gaming license
- Follow policies and procedures
- Enforce game rules
- Monitor tables, games, guests, chips, money, cards and dealers
- Fill out hourly and shift reports and using casino software
- Create a positive and safe working/playing environment
- Made management in a year
- Efficiently managed accurate money transfers and protected transactions with standardized procedures
- Eliminated customer service issues by quickly resolving disputes and correcting problems
Education
CNA Certification - Home Health
PRN
Fort Smith, AR08.2010
Esthetics - Skin Care
Academy of Salon And Spa
Fort Smith, AR05.2008
Some College (No Degree) - Psychology
University of Arkansas-Fort Smith
Fort Smith, ARHigh School Diploma -
Vidor High School
Vidor, TX05.1988
Skills
- Experience with multi-line phone systems
- Proficient in data entry, filing, and scanning
- Fluency in written and spoken English
- Possesses Integrity and honesty
- Exhibits patience and perseverance
- Skilled in document analysis
- Strong multitasking abilities and reliability
- Excellent communication skills
- Exceptional customer service skills
- Capable, equipped and experienced working remotely
Timeline
AMSA
VHSO
11.2019 - Current
Sales Consultant (479-646-0687)
FFO Home - 50 Hours A Wk./ $3600 Mo.
06.2019 - 11.2019
Sales Consultant (479-648-1900)
Orr Nissan - 55 Hours Wk./ $1500 Mo.
05.2019 - 06.2019
Blackjack Dealer (918-436-7761)
Choctaw Casino - 30 Hours A Wk./ $2800 Mo.
02.2019 - 05.2019
Senior Key Holder (901-490-2115)
Car Wash USA - 40 Hours A Wk./ $2000 Mo.
08.2018 - 12.2018
Table Games Dual Rate (918-427-7491)
Cherokee Casino - 40 Hours A Wk./ $3500 Mo.
05.2015 - 09.2018
CNA Certification - Home Health
PRN
Esthetics - Skin Care
Academy of Salon And Spa
Some College (No Degree) - Psychology
University of Arkansas-Fort Smith
High School Diploma -
Vidor High School
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