Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Sharon Butler

Sicklerville,New Jersey

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

34
34
years of professional experience

Work History

VARIOUS-Clerical, Receptionist, CSR, Expeditor

Robert Half Staffing Agency
01.2001 - 12.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

CSR

AT&T Mobility
01.2006 - 07.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.

Banking Assistant

Midlantic Bank
04.1992 - 09.2000
  • Advised customers of products and services and assisted bankers in delivering superior customer service.
  • Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
  • Managed customer service inquiries and pinpointed and implemented proper path to resolution.
  • Gathered due diligence information for loan document preparation, prepared monthly canceled checks and statements for deployment.

Education

High School Diploma -

John F Kennedy High SchoolJ
West Paterson, NJ
06.1972

Skills

  • Excellent Communication
  • Document Management
  • Active Listening
  • Administrative Support
  • Inventory Management
  • Mail Handling
  • Customer Service
  • Appointment Scheduling
  • Problem Solving
  • Multitasking Abilities
  • Documentation and Reporting
  • Courteous and Professional
  • Fleet Dispatching
  • Stocking and Replenishing
  • Report Creation
  • Order Fulfillment
  • Report Preparation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

CSR

AT&T Mobility
01.2006 - 07.2019

VARIOUS-Clerical, Receptionist, CSR, Expeditor

Robert Half Staffing Agency
01.2001 - 12.2025

Banking Assistant

Midlantic Bank
04.1992 - 09.2000

High School Diploma -

John F Kennedy High SchoolJ

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Sharon Butler