Sharon Bynum
Port Hueneme,CA
Summary
EMR Trainer - Cerner & Epic Trainer
Professional consultant with track record of providing valuable insights and strategic solutions to diverse clients. Adept at leveraging analytical skills and industry knowledge to drive impactful outcomes. Known for fostering team collaboration and adapting to dynamic environments, ensuring project success and client satisfaction. My professional experience encompasses diverse contract and consulting engagements, with strategic intervals between assignments."
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cerner Trainer Specialist
University of Southern California (USC)
02.2023 - Current
- Conducted Cerner workflow training for physicians, nurses and clinical staff; provide one-on-one and Over-the-Shoulder (OTS) training for Clinical Documentation, Iview, CPOE/Quick Orders, Message Center, PowerChart, PowerOrders, Dynamic Documentation; deliver classroom Instructor Led Training (ILT) for Ambulatory, InPatient, Ophthalmology and Nurses training both remotely and in person
Epic ATE Go Live Support
The CSI Companies
06.2021 - 12.2023
- EPIC implementation/Go-Live Training; conducted EPIC Inpatient, CPOE, Orders, ClinDoc and ASAP applications and workflow training of physicians, nurses, and clinical staff; providing one-on-one rounding with physicians; providing one-on-one training and coaching of application; supported different Go-Live Hospitals and served as Subject Matter Expert for CPOE and ClinDoc; supported/rounded on Rehabilitation, ICU, MICU, MedSurg, and ED units
Cerner Training Specialist | MHS Genesis Trainer | EHR Trainer
Defense Health Agency (DHA)/DOD
12.2019 - 05.2021
- Cerner EHR Activation and Instructor Led Training (ILT) for Military Health System (MHS) | Defense Health Agency (DHA); conduct workflow training and sustainment support for Dental Staff, Physicians, Nurses and Clinical Staff; deliver classroom Instructor Led Training (ILT) for Ambulatory and Dental/Dentrix modules; provide one-on-one and Over-the-Shoulder (OTS) training; provide ongoing support using Revenue Cycle, MPages, Clinical Documentation, Iview, CPOE/Quick Orders, Message Center, PowerChart, PowerOrders, Dynamic Documentation & AutoText, Referral Management 2.0, JLV (Joint Longitude Viewer) application, Dragon Medical One application for the Medical Clinic; provide ongoing support using Dentrix, Office Manager, Appointment Book, Clinical Notes, Patient Chart - Odontogram, Treatment Planner, OMFS, DXOne Reporting for the Dental Clinic; attend meetings, conference calls and briefings as directed by the Government Site Lead; Coordinate and/or perform administrative functions necessary to deliver and document training programs
Career Coach & Instructor
Goodwill of North Georgia
07.2019 - 09.2019
- Created and delivered '7 Success Resume Tips' Resume Writing workshops supporting participants in creating a winning resume
- Provide one-on-one Career Coaching, Job Readiness training
- Coached and taught individuals on how to find employment job leads, conduct career exploration searches, and find community services
- Delivered individualized vocational guidance and services to participants with a focus on the mission of Goodwill of North Georgia
- Assisted career center participants with computer resources
- Provided community resources for job seekers and career center participants
Career and Employment Coach
Housing Authority of DeKalb (HADC)
03.2019 - 05.2019
- Creating, designing and facilitating customized Job Search and Employment Readiness Workshop Series (Career Exploration, Job Search Strategies, Interviewing Training, Networking, Resume Creation and Effective Communication Skills) tailored for the specific needs of HADC Residents
- Provide one-on-one career coaching and resume writing services
Career Coach Consultant
Jewish Family & Career Services of Atlanta
10.2018 - 12.2018
- Created, facilitated and delivered an all day Job Search Training Bootcamp presentation (Job Search Strategies, Interviewing Training, Networking, Resume Creation) resulting in participants feeling motivated, empowered and confident in their ability to find work
EMR Trainer - Cerner GO Live Consultant
Northside Hospital
10.2018 - 11.2018
- Cerner EMR Activation Training; conducted workflow training for nurses and clinical staff; provided go-live support using MPages, Clinical Documentation, Iview, CPOE/Quick Orders, Message Center, PowerChart, PowerOrders, Dynamic Documentation for the NICU
Epic ATE Go Live Support
UCONN Health
04.2018 - 05.2018
- Provided EPIC 2017 Go-Live support for ClinDoc, Orders, ASAP and workflows training for nurses and physicians; providing one-on-one training and coaching of application; served as Subject Matter Expert for ClinDoc and Orders for Intermediate ICU/MedSurg and ED Depts
Epic ATE Go Live Support
Main Line Health System
02.2018 - 03.2018
- Provided EPIC 2015 Go-Live support for ClinDoc, Orders and workflows training for nurses and physicians; providing one-on-one training and coaching of application; served as Subject Matter Expert for ClinDoc and Orders for Ortho MedSurg, ED and ICU Depts
Epic EpicCare Ambulatory Consultant
UC Irvine
11.2017
- Provided EPIC 2015 Ambulatory implementation and go-live support for physicians, residents and nurses in the Internal Med and Oncology/Infusion Center Depts
Epic Ambulatory Go-Live Support
UMass Memorial Health
09.2017 - 10.2017
- Provided EPIC 2015 Ambulatory implementation and go-live support for physicians, residents and nurses in the Internal Med and Urgent Care Depts
Epic Community Connect Support
Brunson Healthcare Group
05.2017
- Provided EPIC 2015 Ambulatory implementation and go-live support for physicians, residents and nurses in the Internal Med and Med Peds Depts
EMR Trainer - Cerner GO Live Consultant
Baptist Miami South Florida Hospital
03.2017
- Cerner EMR Activation Training; conducted workflow training of physicians, nurses and clinical staff; provided go-live support using MPages, Dynamic Documentation, CareCompass, CPOE/Quick Orders, Message Center, PowerChart, PowerOrders, PowerNotes, Clinical Documentation, Iview, Anesthesia; specialized in Mother-Baby and Labor and Delivery training and support
Epic Go Live Support & Trainer
ProMedica
10.2016 - 11.2016
- Provided EPIC 2015 implementation and Go-Live support for ClinDoc and workflows training for nurses and clinical staff; providing one-on-one training and coaching of application; served as Subject Matter Expert for ClinDoc
Epic Go Live Support & Trainer
Houston Methodist Hospitals
05.2016 - 06.2016
- Provided EPIC 2015 implementation and Go-Live support for ClinDoc and workflow training nurses and clinical staff; providing one-on-one training and coaching of application; served as Subject Matter Expert for ClinDoc; worked with Testing, Application and Build teams to isolate and document software issues
Epic 2014 Trainer
Newton-Wellesley Hospital
03.2016 - 04.2016
- Provided EPIC Stork 2014 implementation and go-live support for the L & D Triage Dept
- Supported and trained the physicians
Epic 2015 Activation Support & Trainer
MD Anderson Cancer Center
02.2016 - 03.2016
- Provided EPIC 2015 implementation and go-live support for the Urology and Orthopedic Depts
- Provided InPatient 2015 and Ambulatory 2015 customize with Beaker at the elbow support for physicians, nurses and clinicians
Epic 2014 ATE Trainer
CHI St. Alexius Health
09.2015 - 10.2015
- Provided EPIC ASAP and ADT 2014 implementation and go-live support for the Emergency Dept., trained physicians, nurses, and registration staff
Epic 2014 ATE Trainer
Deaconess Health System
08.2015
- Provided EPIC Stork-ASAP 2014 implementation and go-live support for the OB ED Dept
- Supported the Women’s Hospital Staff that used a customized application that combine both Stork and ASAP into one module
Epic 2014 ATE Trainer
Montefiore Health Systems
07.2015
- Provided EPIC Cadence 2014 implementation and go-live support
Epic 2014 ATE Trainer
Boston Medical Center
05.2015
- Provided EPIC Ambulatory 2014 implementation and go-live support for the General Internal Medicine Dept
- Trained physicians, nurses, and clinical utilizing the Rooming and AP Activities workflow of completing the notes, ordering med, goals via the Problem List section, thus ensuring automatic association of diagnosis
Physician/MD Support
Boston Medical Center
02.2015
- Provided EPIC 2014 Inpatient Upgrade implementation and go-live support for the General Internal Medicine
- Ortho, Sleep Lap, Cardiology Departments
- Trained physicians utilizing the workflow of completing the new Progress Notes and Ordering Meds procedures
Revenue Cycle Integrity Team Trainer and Analyst
Sutter Health
09.2014 - 02.2015
- Conducting training for Revenue Cycle Point Persons on submitting, monitoring and reconciling hospital billing charges and work queue issues; assisted in conducting pre and post preparation meetings for Revenue Cycle workflows training; delivering Epic's Resolute Hospital Billing training; providing Revenue Cycle Integrity Training and Coaching which increased the accuracy of hospital billing charges being posted to patient's account in a timely fashion; assisted with the design, testing, validation, maintenance and ongoing support of Clinical or Revenue Cycle Applications; identified and provided troubleshooting for issues that arised within application areas; provided Go-Live Support and setting up Hospital Billing Reports
Education
Computer Science Coursework -
San Francisco State University
The Landmark Forum Graduate - Self-Expression & Leadership Coach
IBS Transformational Education & Training Facilitator -
Skills
- Problem-solving
- Attention to detail
- Team leadership & development
- Client relationships
- Training and development
- Enterprise network hardware / software
- User support
- Subject matter expert
- Change management
- Public speaking
- Customer relationship management
- Client engagement
- Client rapport
Websites
Certification
- Certified MHS Genesis/Cerner Trainer/Instructor
- MHS Genesis Certified Cerner Dental Instructor-Led Trainer
- Epic Credential Trainer - InPatient/Orders/CPOE/Healthcare IT
- Coaching Certification – Life Coaching – Owens Professional Services, Atlanta GA
- Dale Carnegie Training – Class Assistant/Coach
- Dale Carnegie Public Speaking Mastery Training
- SAP/SFA – Pharma Sales Training Certification
- A+ Certification, San Diego, CA
Training Delivery Methods
- Remote training - On Line - Virtual Instruction
- Individual Instruction 1 on 1 Classroom
- Instruction Seminars
- Facilitation
- At The Elbow Training
- Group Coaching
- Soft Skill Training
- EMR Software
- Transformational Training Facilitation
- New Hire Onboarding Training and New Hire Training
- Small and Large Group Facilitation
- Computer Based Training
- Zoom/Webex & eLearning Training & Management
Timeline
Cerner Trainer Specialist
University of Southern California (USC)
02.2023 - Current
Epic ATE Go Live Support
The CSI Companies
06.2021 - 12.2023
Cerner Training Specialist | MHS Genesis Trainer | EHR Trainer
Defense Health Agency (DHA)/DOD
12.2019 - 05.2021
Career Coach & Instructor
Goodwill of North Georgia
07.2019 - 09.2019
Career and Employment Coach
Housing Authority of DeKalb (HADC)
03.2019 - 05.2019
Career Coach Consultant
Jewish Family & Career Services of Atlanta
10.2018 - 12.2018
EMR Trainer - Cerner GO Live Consultant
Northside Hospital
10.2018 - 11.2018
Epic ATE Go Live Support
UCONN Health
04.2018 - 05.2018
Epic ATE Go Live Support
Main Line Health System
02.2018 - 03.2018
Epic EpicCare Ambulatory Consultant
UC Irvine
11.2017
Epic Ambulatory Go-Live Support
UMass Memorial Health
09.2017 - 10.2017
Epic Community Connect Support
Brunson Healthcare Group
05.2017
EMR Trainer - Cerner GO Live Consultant
Baptist Miami South Florida Hospital
03.2017
Epic Go Live Support & Trainer
ProMedica
10.2016 - 11.2016
Epic Go Live Support & Trainer
Houston Methodist Hospitals
05.2016 - 06.2016
Epic 2014 Trainer
Newton-Wellesley Hospital
03.2016 - 04.2016
Epic 2015 Activation Support & Trainer
MD Anderson Cancer Center
02.2016 - 03.2016
Epic 2014 ATE Trainer
CHI St. Alexius Health
09.2015 - 10.2015
Epic 2014 ATE Trainer
Deaconess Health System
08.2015
Epic 2014 ATE Trainer
Montefiore Health Systems
07.2015
Epic 2014 ATE Trainer
Boston Medical Center
05.2015
Physician/MD Support
Boston Medical Center
02.2015
Revenue Cycle Integrity Team Trainer and Analyst
Sutter Health
09.2014 - 02.2015
The Landmark Forum Graduate - Self-Expression & Leadership Coach
IBS Transformational Education & Training Facilitator -
- Certified MHS Genesis/Cerner Trainer/Instructor
- MHS Genesis Certified Cerner Dental Instructor-Led Trainer
- Epic Credential Trainer - InPatient/Orders/CPOE/Healthcare IT
- Coaching Certification – Life Coaching – Owens Professional Services, Atlanta GA
- Dale Carnegie Training – Class Assistant/Coach
- Dale Carnegie Public Speaking Mastery Training
- SAP/SFA – Pharma Sales Training Certification
- A+ Certification, San Diego, CA
Computer Science Coursework -
San Francisco State University
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