Sharon Campos
Glenolden,PA
Summary
Human Resources Generalist with progressive experience managing employee benefits & compliance, employee hiring & onboarding, performance management processes, licensure tracking and HR records. Dependable and organized team player with the ability to communicate effectively and efficiently. Proficient with HRIS, applicant tracking and benefits management. Multi-talented Executive consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Focused Assistant Director with proactive mindset. Prevent issues with creative, hands-on solutions built on deep understanding of successful business practices.
Overview
22
22
years of professional experience
Work History
Medstaff -Assistant Director
Cross Country Healthcare
Newtown Square, PA
02.2016 - 07.2018
- Introduce new hires to the company and walk them through the hiring and training.
- Trained and mentored new employees on industry practices and business operations.
- Lead teams of professionals in special projects and daily operations.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Established budgets and documented expenses.
- Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Worked directly with management, directors, and human resource department to brainstorm, discuss strategy and mitigate issues.
- Conducted trainings and mentored staff, consistently improving performance.
- Trained, coached and mentored staff to ensure smooth adoption of new computer programs.
Management Executive
MACY'S
12.2012 - 03.2016
- Drive and exceed sales goals by executing Macy's initiatives; Areas of responsibility include generating 3.5 million dollars to total store revenue on a yearly basis.
- Lead the push toward selling through coaching and recognition; Coach Associates to consistently deliver effective selling behaviors resulting in high customer engagement.
- Recruit a qualified team of selling-focused Associates; Utilize review process as a tool to build a bench for future advancements & promotions; Actively fill open positions.
- Supervise internal Associates in Commission, Specialist and High-Level selling areas.
- Observe Associates twice daily through formal observations focusing on selling behaviors; ensure Associates are providing an outstanding shopping experience to all customers.
- Conduct ongoing Talent Analysis of Associates and establish career progression plans for key players and positions to result in retention of best people and turnover reduction.
- Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
- Worked with senior management to initiate new projects and assist in various processes.
Account Coordinator
Macy's
Philadelphia, PA
12.1996 - 11.2012
- Maintained extensive knowledge of competitors offerings and presence in assigned territories.
- Completed quarterly forecasting and monthly financial reviews.
- Managed project deadlines and monitored milestones through completion stage.
- Coordinated trade shows, media buying and planning, sales promotions and direct mail campaigns.
- Communicated marketing teams' plans and accomplishments to verify alignment with senior management objectives.
- Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.
- Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing sales revenue by 25% over 12 months.
- Analyzed third-party data and investigated new growth opportunities.
- Developed partnerships with local businesses to secure third party promotions.
- Coordinated art and graphics creation for effective merchandising.
- Drafted post-event evaluations, compiled results and recommended changes for future events.
- Analyzed usage patterns to understand ways in which customers used company products and services.
- Coached management on communication tactics with staff and customers regarding organization changes.
- Leveraged professional relationships to develop new business opportunities.
- Analyzed business developments and monitored market trends.
- Coordinated and participated in promotional activities and trade shows.
- Contributed ideas to concept development, strategic planning and business operations.
- Directed hiring, training and performance evaluations for marketing and sales staff and supervised daily activities.
Education
Bachelor of Human Resource - Bachelors/Human Resource Management
Wilmington University
New Castle, DE01-2019
Associates Degree - Business Administration
Delaware County Community College
Media, PA01-2014
Certificate - Human Resources Management
Wilmington University
New Castle, DE01-2018
Certificate - Marketing Management And Research
Wilmington University
New Castle, DE01-2018
Skills
- Coaching
- Hiring
- Marketing
- Sales
- Staffing
- Organizational development
- Labor negotiations
- Personnel recruitment
- Succession planning
- Benefits and compensation management
- Compensation structuring
- Payroll coordination
- Employee relations
- Talent management
- Multitasking abilities
- Training and development
- Resource planning
- Conflict resolution
- Benefits and compensation
- Strong communication skills
- Microsoft Office proficiency
- Training programs
- Risk management
- Analytical skills
- Recruitment strategies
- Contract negotiation
- Labor relations
Equine Competitor
Competitive horse enthusiast
Timeline
Medstaff -Assistant Director
Cross Country Healthcare
02.2016 - 07.2018
Management Executive
MACY'S
12.2012 - 03.2016
Account Coordinator
Macy's
12.1996 - 11.2012
Certificate - Marketing Management And Research
Wilmington University
Certificate - Human Resources Management
Wilmington University
Associates Degree - Business Administration
Delaware County Community College
Bachelor of Human Resource - Bachelors/Human Resource Management
Wilmington University