Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharon Catalli

Martinez,CA

Summary

Proven Bartender/Manager with a track record of enhancing customer satisfaction and loyalty at Dunphey's Tavern, adept in liquor, beer, and wine knowledge coupled with exceptional customer service skills. Expert in multitasking and maintaining high standards of cleanliness, significantly contributing to the establishment's success.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Bartender

My Office Lounge
01.2022 - 12.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender/Manager

Dunphey's Tavern
02.2001 - 09.2021
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.

Education

Basic

Harry Ells High School
Richmond
06.1982

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable

Certification

Food service.

Timeline

Bartender

My Office Lounge
01.2022 - 12.2023

Bartender/Manager

Dunphey's Tavern
02.2001 - 09.2021

Basic

Harry Ells High School
Sharon Catalli