SHARON CHANEY
Rifle,CO
Summary
Field Service Rep supporting engineering, with 10 years of experience in planning, developing, and implementing electric services. Understand applications for engineering design guidelines for electrical distribution systems. Knowledge of energy consumption issues and renewable energy equipment. Ability to translate technical specifications. Knowledge of common software applications. Excellent organization and planning skills. Deal diplomatically with the public and contractors, and representing the organization. Ability to learn data control systems and processes for distributed generation services and associated software.
Overview
20
20
years of professional experience
Work History
Field Services Representive
Yampa Valley Electric Association
Steamboat Springs, CO
08.2022 - Current
- Investigates and negotiates customer requests for new, revised and relocated service
- Provides technical assistance in areas of system design, construction and maintenance
- Advises members of the Association requirements to obtain service
- Applies Association policies and procedures regarding line design and field service requests
- Designs overhead and underground distribution facilities including calculating material breakdown, drafting stakingsheets and determining best system design for the Association
- Creates staking sheets, assigns service orders and work orders and helps prepare member correspondence
- Calculates project estimate of costs
- Assists and coordinates work with Engineering, Operations, Billing, and other departments as appropriate
- Collects GPS field data for mapping and easement requests
- Inspects job sites to determine member requirements are being met
- Ensure compliance with staking sheets, RUS standards and specification and the NESC and NEC requirements related to construction standards and accepted engineering principles
- Patrols lines and field-checks system maps and records, provides data for mapping and record-keeping to Operations Dept. for maintenance scheduling.
- Helps to resolve member concerns in a timely manner
- Forecasts material needs for construction seasons
Utility Tech II
Holy Cross Energy
Glenwood Springs, CO
10.2007 - 08.2022
- Implemented a new initiative for online load form process for new and existing electric service for a paperless process resulting in efficiency and higher productivity
- Committee member and contributor to the new Holy Cross Energy Metering Use and Guidebook
- Respond to requests for information for general and specific power line design requirements
- Complete transformer load checks for consumer load form approval
- Initiated a meeting of electrician contractors to improve communications, communicate expectations, and requirements
- Assist external customers, including consumers, contractors, and electricians, in understanding Holy Cross Energy's (HCE) standard policies and guidelines for service interconnects
- Support design and construction of overhead and underground power line projects
- Recognized for establishing outstanding relationships with electricians and consumers.
Associate
Xcel Energy
Rifle, CO
06.2004 - 10.2007
- Supported managers, coordinators, and electric employers, including designers, planners, technicians, and personnel engaged in technical and administrative services
- Internal and external customer point of contact with internal and external customers across various departments
- Accurately compiled, computed and verified data, resolve complex issues in contractor invoicing and field issues,
- Audited and reconciled electric facility information for contractor and company crews
- Coordinated services of outside companies to ensure that utility installations were completed timely and on schedule.
Education
Management
University of Phoenix
Computer Networking Certificate Computer Networking -
Front Range Community College - Larimer Campus
Associate of Science - General Education
Dixie College
Skills
- Electrical Systems
- Utility Records
- Electrical Equipment
- Energy Consumption
- Renewable Energy
- National Electric Safety Code
- Problem-solving
- Customer Service
- Assessments and Monitoring
- Utility Drawings / Specifications
- Project Management
- Recordkeeping
- Technical Skills
- NISC, Futura, MSDS, iVue, MS Word, MS Excel, MS PowerPoint
Timeline
Field Services Representive
Yampa Valley Electric Association
08.2022 - Current
Utility Tech II
Holy Cross Energy
10.2007 - 08.2022
Associate
Xcel Energy
06.2004 - 10.2007
Management
University of Phoenix
Computer Networking Certificate Computer Networking -
Front Range Community College - Larimer Campus
Associate of Science - General Education
Dixie College
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