Registering Patient, Emergency room, Calling insurance, Collections, Presumptive Eligibility, Updating Patient Information, Arm banding patient, Entering patient information, Interviewing patient, Explaining facility policies, Answering phones, Assisting family members, Distributing patient identification cards, Greeting patients, Verifying all insurance, Working with providers, In putting Trauma patient, Helping Labor & delivery, PFA, Helping co-workers with any question, Acting team lead -09/1/23-02/23/24
Emergency Financial Representative
PIH Health Hospital
01.2019 - 01.2023
Registering Patient, Emergency room, Calling insurance, Collections, Payment Plan, Presumptive Eligibility, Updating Patient Information, Billing codes, Arm banding patient, Entering patient information, Interviewing patient, Explaining facility policies, Answering phones, Assisting family members, Completion of paperwork, Distributing patient identification cards, Greeting patients, Verifying all insurance, Working with providers
Scheduling /Front Office
United Medical Imaging
01.2018 - 01.2019
Answering Phone Calls, Scheduling patient on the phone & person, Following through with insurance, HMO insurance, PPO insurance, Medical insurance, Calling doctor office, Checking authorizations, Calling insurance, Giving patient the preparation for exam, CPT codes, ICD-10 Code, Calling patient to confirm appointment, Calling doctor office for orders
Front Office/Back Office/ Scheduling
West Ocean Medical Group
01.2012 - 01.2018
Managed the office documentation, Managed the billing documentations, Answered phone calls and scheduled patients, Paperwork for doctor and patients, Audited chart to be in compliance, Completed billing and coding, Completed authorizations form for medication refills, Followed through with insurance benefits, Ensured patients confidentially and Health Insurance Portability and Accountability, HMO insurance, PPO Insurance, Medical Insurance, Work comp insurance, Medical Insurance, Calling Doctor Office, Checking patients Authorizations, CPT Code, ICD-10 Code, Consulting with Billing Insurance, Calling Patient to Schedule Appointment, Answering phone calls
Education
Business Management
El Camino College
Torrance, CA
06.2015
Medical Insurance Billing
UEI COLLEGE
Huntington Park, CA
07.2012
Downey High School
Downey, CA
05.2010
Skills
Bilingual Spanish & English (fluent)
Research & Analysis, Patient / Customers Relations, Medical Terminology
Punctual friendly, work well with others
Copy & fax, reading & verbal skills
Excel, MS word, office procedures
PowerPoint, 50WPM, CPTcoding, ICD-9
Coding, HCPCS Coding, Medisoft, EHR
Medcin, problem Solving, Medical Billing
Medical coding, medical insurance
Abstracting medical records
Certification
Health Insurance Portability & Accountability Act (HIPAA)
Electronic Health Record
CPR Certified
Timeline
Patient Access Representative
Cedars Sinai Hospital
01.2023 - Current
Emergency Financial Representative
PIH Health Hospital
01.2019 - 01.2023
Scheduling /Front Office
United Medical Imaging
01.2018 - 01.2019
Front Office/Back Office/ Scheduling
West Ocean Medical Group
01.2012 - 01.2018
Business Management
El Camino College
Medical Insurance Billing
UEI COLLEGE
Downey High School
Health Insurance Portability & Accountability Act (HIPAA)