Summary
Work History
Skills
Timeline
Generic

Sharon Cheff

Port St. Lucie

Summary

Detail-oriented professional with strong skills in appointment scheduling, payment processing, and complaint resolution. Dedicated to ensuring order accuracy and enhancing customer satisfaction.

Work History

Patient Service Representative

HILLMOOR Optical
Port St. Lucie
  • Coordinated appointment schedules to optimize provider availability and patient access.
  • Processed patient payments efficiently to minimize delays in service.
  • Answered incoming calls in a professional manner.
  • Verified insurance information, collected payments, and scheduled appointments.

Customer Service Cashier/Server

Shooters Billiards
Port St. Lucie
  • Processed customer orders efficiently, ensuring accuracy and satisfaction.
  • Monitored inventory levels and assisted in restocking supplies as needed.
  • Resolved customer complaints promptly to maintain positive experiences.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted customers, answered questions and provided excellent customer service to ensure satisfactio.

Customer Care Representative

Bath & Body Works
Wayne
  • Assisted customers with product selection by leveraging extensive knowledge of merchandise and promotions.
  • Collaborated with team members to streamline order processing and enhance customer satisfaction.
  • Facilitated feedback collection to assess customer satisfaction and identify areas for improvement.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Skills

  • Appointment scheduling
  • Payment processing
  • Insurance verification
  • Customer relationship management
  • Order accuracy
  • Inventory monitoring
  • Complaint resolution
  • Cash handling
  • Checkout monitoring
  • Cash register operation
  • Proficient in [software]

Timeline

Patient Service Representative

HILLMOOR Optical

Customer Service Cashier/Server

Shooters Billiards

Customer Care Representative

Bath & Body Works

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Sharon Cheff