Sharon Christofferson

July 2000 to August 2020

• Followed all airline and federal aviation regulations for compliance with safety and security procedures.
• Facilitated communication between flight deck and cabin crew to promote smooth operations.
• Pleasantly greeted passengers with a warm smile and 'welcome aboard'.
• Maximized storage space by directing passengers in the correct ways of stowing luggage, contributing to on-time departures..
• Coordinated with caterers prior to flight departure for accurate food, drink, and supply counts, ensuring customer satisfaction of preferred choices.
• Prepared heavy beverage and food carts for efficient and timely completion of serving passengers.
• Drove passenger satisfaction by answering questions promptly and providing solutions to issues arising during flights

• Performed pre-flight duties such as verifying flight attendants' compliance with airline policies and procedures.
• Maintained communication between the cockpit, cabin crew, ground personnel, and passengers.
• Developed information to all active to deliver seamless service to passengers, according to Delta's highest standards.