Sharon Corbin Spencer
Salisbury,Md
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Competent Phlebotomy Technician with 32 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Phlebotomist Technician
LabCorp
701 G East Naylor Mill Road
06.2001 - Current
- Packaged and shipped specimens to central lab daily.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Collaborated with multidisciplinary healthcare teams to ensure high-quality diagnostic services for patients.
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Expanded availability for blood draws by working flexible hours, including weekends and holidays when necessary.
- Strengthened rapport with patients using clear explanations of procedures to alleviate concerns or confusion.
- Provided excellent customer service while verifying patient information and insurance at registration.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
- Assisted in training new phlebotomists, sharing expertise on proper technique and safety protocols.
- Contributed to increased clinic efficiency by maintaining an organized inventory of phlebotomy supplies and equipment.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reviewed patient records for accuracy and completeness.
- Used personal protective equipment correctly to protect coworkers and patients.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Provided guidance and support to laboratory personnel.
Education
Associate of Science - Chemical Dependency Counseling
Wor-Wic Community College
Salisbury, MD05.2007
No Degree - Phlebotomy Technician Training
Wor-Wic Community College
Salisbury, MD09.1989
Skills
- Infection Control
- Data Entry
- Diagnostic Testing
- Quality Control
- Specimen Labeling Procedures
- Medical Records Maintenance
- Quality Control Guidelines
- Recording Data
- Patient Confidentiality
- HIPAA
- Health Education
- Sample and Specimen Collection
- Attention to Detail
- Record Keeping
- Time Management
- Safety Protocols
- Specimen Labeling
- Sample Preparation
- Computer Literacy
- Problem Solving
- Organizational Skills
- Patient Identification
- Pediatric Phlebotomy
- Patient Comfort
- Continuous Learning
- Customer Service
- Quality Assurance
- Stress Management
- Paperwork Processing
- Specimen Preparation
- Patient Support
- Patient Care
- Appointment Scheduling
- Instrument Sterilization
- Relationship Building
- Workload Management
- Data Confidentiality
Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomist Technician
LabCorp
06.2001 - Current
Associate of Science - Chemical Dependency Counseling
Wor-Wic Community College
No Degree - Phlebotomy Technician Training
Wor-Wic Community College