Open To Work
Sharon Davis
Matthews,North Carolina
Summary
Hospitality professional with robust experience in guest relations and customer service excellence. Skilled in managing high-stress environments and addressing guest concerns with calm, solutions-focused approach. Strong focus on collaboration and achieving results, adapting seamlessly to changing needs. Known for effective communication, problem-solving, and positive, approachable demeanor that enhances team performance and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Instructional Assistant
Union County Public Schools
Union County,NC
03.2023 - Current
- Assisted teachers with classroom management and lesson implementation.
- Supported students in academic tasks, fostering a positive learning environment.
- Collaborated with educators to develop instructional materials and resources.
- Monitored student progress, providing feedback to enhance learning outcomes.
Patient Connection Specialist
Atrium Healthcare
North Carolina
11.2022 - 11.2024
- Streamlined patient scheduling processes to enhance operational efficiency and reduce wait times.
- Collaborated with interdisciplinary teams to coordinate patient care and optimize service delivery.
- Analyzed patient feedback data to identify improvement areas for service quality enhancement.
- Developed training materials and conducted workshops for staff on best practices in patient engagement.
Education
Associate of Arts - Health Administration
Craven Community College
New Bern, NC08-2026
Skills
- Empathetic communication
- Time management
- Problem-solving
- Behavioral management
- Respectful and compassionate
Languages
English
Full Professional
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridTimeline
Instructional Assistant
Union County Public Schools
03.2023 - Current
Patient Connection Specialist
Atrium Healthcare
11.2022 - 11.2024
Associate of Arts - Health Administration
Craven Community College