Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sharon Davis

Matthews,North Carolina

Summary

Hospitality professional with robust experience in guest relations and customer service excellence. Skilled in managing high-stress environments and addressing guest concerns with calm, solutions-focused approach. Strong focus on collaboration and achieving results, adapting seamlessly to changing needs. Known for effective communication, problem-solving, and positive, approachable demeanor that enhances team performance and guest satisfaction.

Overview

3
3
years of professional experience

Work History

Caregiver

Visiting Angels Senior Home Care
03.2025 - Current
  • Provided compassionate care and assistance with daily living activities for seniors.
  • Administered medication and monitored health conditions as directed by healthcare professionals.
  • Assisted clients with mobility and transportation to ensure safe outings and appointments.

Instructional Assistant

Union County Public Schools
03.2023 - Current
  • Assisted teachers with classroom management and lesson implementation.
  • Supported students in academic tasks, fostering a positive learning environment.
  • Collaborated with educators to develop instructional materials and resources.
  • Monitored student progress, providing feedback to enhance learning outcomes.

Patient Connection Specialist

Atrium Healthcare
11.2022 - 11.2024
  • Streamlined patient scheduling processes to enhance operational efficiency and reduce wait times.
  • Collaborated with interdisciplinary teams to coordinate patient care and optimize service delivery.
  • Analyzed patient feedback data to identify improvement areas for service quality enhancement.
  • Developed training materials and conducted workshops for staff on best practices in patient engagement.

Education

Associate of Arts - Health Administration

Craven Community College
New Bern, NC
08-2026

Skills

  • Empathetic communication
  • Time management
  • Problem-solving
  • Behavioral management
  • Respectful and compassionate

Languages

English
Full Professional

Timeline

Caregiver

Visiting Angels Senior Home Care
03.2025 - Current

Instructional Assistant

Union County Public Schools
03.2023 - Current

Patient Connection Specialist

Atrium Healthcare
11.2022 - 11.2024

Associate of Arts - Health Administration

Craven Community College

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