Sharon D. Perkins
Talladega,AL
Summary
Social service caseworker with a background in client assessment, individualized service planning, and coordination with community agencies. Maintains accurate electronic records, supports crisis intervention and emergency assistance, and communicates with clients and care teams to connect people to housing, counseling, healthcare, and other local resources.
Overview
18
18
years of professional experience
Work History
Social Service Caseworker
ALABAMA DEPARTMENT OF HUMAN RESOURCES
Talladega, AL
01.2025 - Current
- Developed and implemented individualized service plans to address client-specific goals.
- Advocated for clients to secure essential resources and services.
- Conducted client assessments to identify needs and determine eligibility for services.
- Providing crisis intervention and emergency assistance.
- Monitoring and evaluating client progress.
- Arranging for support services such as counseling, healthcare, and housing.
- Facilitating client access to educational and employment opportunities.
- Conducting follow-up visits and reassessments.
- Coordinating with other social service agencies and professionals.
- Participating in case conferences and team meetings.
- Offering emotional support and guidance to clients.
- Educating clients about their rights and available resources.
Social Worker
ALABAMA DEPARTMENT OF HUMAN RESOURCES
Talladega, AL
01.2025 - 12.2025
- Conducted assessments and developed individualized care plans for clients
- Counseled and supported clients and families, fostering resilience and coping strategies
- Collaborated with service providers to coordinate care, ensuring comprehensive support and resources for clients
- Advocated for clients, addressing systemic barriers to care and enhancing access to services
- Maintained accurate and confidential client records and progress notes
- Participated in continuing education and professional development opportunities to stay current with best practices in the field
- 40 Hours A Week
Social Work Intern
ALABAMA DEPARTMENT OF HUMAN RESOURCES
Talladega, AL
08.2024 - 12.2024
- Managed client cases by conducting initial assessments and developing targeted action plans.
- Participated in counseling sessions to apply intervention techniques and support client needs.
- Supported and facilitated educational programs within the department to promote social work principles.
- Collaborated with senior social workers to learn the field of social work and its applications in an educational setting.
- 40 Hours A Week
Patient Access
R1-ASCENSION (ST. VINCENT HOSPITAL)
Pell City, AL
08.2019 - 08.2023
- Greeted patients and caregivers, recording pertinent information in computer database to ensure accurate patient records.
- Recorded insurance information and obtained pre-approval for treatment.
- Calculates payment information, accepts funds, and credits accounts accordingly.
- Relayed information between patients and staff, providing timely updates to enhance communication and patient experience.
- Prioritizes the order of care so that the most critical patients are seen first.
- Assisted patients during checkout, ensuring they received clear post-treatment instructions for optimal recovery.
- Refers individuals to outside agencies when unable to meet their needs.
Patient Access
ROBERT HALF (ST. VINCENT HOSPITAL)
Pell City, AL
09.2018 - 08.2019
- Prioritized patient care by assessing urgency, ensuring critical patients received immediate attention.
- Greets patients and their caregivers and records pertinent information into a computer database.
- Facilitated communication between patients and staff, ensuring timely updates and information flow.
- Recorded insurance information and obtained pre-approval for treatment.
- Guided patients through checkout process, delivering clear post-treatment instructions for optimal recovery.
- Calculates payment information, accepts funds, and credits accounts accordingly.
- Provides information to insurance companies to assist with billing.
Caregiver
MRS. PATRICIA PARKER
Talladega, AL
11.2016 - 08.2018
- Assist with dressing, grooming, and bathing.
- Engage in mental and physical exercises.
- Assisted with walking and light exercise to promote mobility and physical health.
- Change linens and make beds.
- Prepare and plan meals (including clean-up).
- Coordinated meal planning and monitored food expiration dates to ensure safety and nutrition.
- Light housekeeping duties (such as vacuuming and dusting).
- Remind them when to take medications.
- Escort to appointments (doctor, physical therapy, hair salon, etc.).
- Escort to religious services.
- Engage in regular activities (talking, games, etc.).
- Facilitated meaningful conversations to support emotional well-being.
- Record daily care notes.
- Make note of any significant changes in the client to the agency/service.
- Organize mail and maintain a schedule/calendar.
- Displayed commitment by consistently providing care for 25 hours each week.
Teller
FIRST BANK OF ALABAMA
Talladega, AL
03.2013 - 07.2014
- Processed cash transactions for checks, ensuring proper verification of endorsements and identification.: verified endorsements, received proper identification, and ensured validity.
- Received checking and savings deposits: verified cash and endorsements, received proper identification for cash back, and issued receipts of deposit.
- Examined checks and ensured proper funds availability in compliance with regulations, issuing hold notices.
- Accepted loan and utility payments: verified payment amount and issued receipts.
- Reconciled cash drawer daily, ensuring accuracy of total cash and checks on hand.
- Recommended bank products to customers, contributing to improved customer satisfaction and engagement. and services.
- Referred customers to the proper department for issues that could not be resolved at the teller line.
Cashier Clerk
HUNTSVILLE HOSPITAL
Huntsville, AL
06.2008 - 03.2013
- Processed payments and reconciled daily collections to ensure accurate financial records.
- Coordinated admission process by obtaining pre-authorization and claim forms, and collecting required deposits.
- Registered patients into the Huntsville Hospital System.
- Ensured safe custody of all monies allocated.
- Completed invoices and supporting documents for timely submission to Accounting.
- Distributed petty cash to authorized personnel for expenses.
- 40 Hours A Week
Education
Bachelor of Social Work -
JACKSONVILLE STATE UNIVERSITY
Jacksonville, AL12-2020
B.A. Degree - Social Work
ALABAMA A&M UNIVERSITY
Huntsville, AL01-2006
Associate Degree - Computer Science
GADSDEN COMMUNITY COLLEGE
Gadsden, AL01-2002
No Degree Obtained -
JACKSONVILLE STATE UNIVERSITY
Jacksonville, AL01-1995
No Degree Obtained -
ALABAMA A&M UNIVERSITY
Huntsville, AL01-1993
High School Diploma -
MUNFORD HIGH SCHOOL
Munford, AL05-1991
Skills
- Client evaluation
- Care planning
- Crisis response
- Service coordination
- Case coordination
- Resource management
- Digital recordkeeping
Timeline
Social Service Caseworker
ALABAMA DEPARTMENT OF HUMAN RESOURCES
01.2025 - Current
Social Worker
ALABAMA DEPARTMENT OF HUMAN RESOURCES
01.2025 - 12.2025
Social Work Intern
ALABAMA DEPARTMENT OF HUMAN RESOURCES
08.2024 - 12.2024
Patient Access
R1-ASCENSION (ST. VINCENT HOSPITAL)
08.2019 - 08.2023
Patient Access
ROBERT HALF (ST. VINCENT HOSPITAL)
09.2018 - 08.2019
Caregiver
MRS. PATRICIA PARKER
11.2016 - 08.2018
Teller
FIRST BANK OF ALABAMA
03.2013 - 07.2014
Cashier Clerk
HUNTSVILLE HOSPITAL
06.2008 - 03.2013
Bachelor of Social Work -
JACKSONVILLE STATE UNIVERSITY
B.A. Degree - Social Work
ALABAMA A&M UNIVERSITY
Associate Degree - Computer Science
GADSDEN COMMUNITY COLLEGE
No Degree Obtained -
JACKSONVILLE STATE UNIVERSITY
No Degree Obtained -
ALABAMA A&M UNIVERSITY
High School Diploma -
MUNFORD HIGH SCHOOL