Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Duris

King of Prussia,PA

Summary

Dynamic Sales Associate with a proven track record at Nordstrom, recognized for achieving Pace Setter Status by exceeding sales goals. Skilled in customer engagement and effective troubleshooting, I excel in building lasting relationships and enhancing customer satisfaction through exceptional service and a welcoming environment. Proficient in team dynamics and prioritization.

Overview

27
27
years of professional experience

Work History

Sales Associate

Nordstrom
04.1998 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved Pace Setter Status for exceeding Sales Goals

Education

Montgomery County Community College
Blue Bell, PA
05-1995

Skills

  • Customer engagement
  • Proficient in team dynamics
  • Prioritization and scheduling
  • Effective troubleshooting skills

Timeline

Sales Associate

Nordstrom
04.1998 - Current

Montgomery County Community College

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