Sharon Eggers
Tiffin,IA
Summary
Detail-oriented Revenue Cycle Coordinator specializing in billing accuracy, compliance management, and process optimization. Leverages strong communication and problem-solving skills to drive efficient financial operations. Proven ability to navigate complex revenue cycle challenges while effectively collaborating within teams and managing multiple tasks.
Overview
38
38
years of professional experience
Work History
Revenue Cycle Coordinator
University of Iowa Hospital and Clinics
Iowa City, Iowa
12.2011 - 01.2026
- Collaborated with clinical staff to enhance documentation practices, improving accuracy and compliance.
- Educated patients on financial responsibilities and insurance options.
- Implemented software systems to streamline revenue cycle operations.
- Trained new staff on policies and procedures for revenue management.
- Facilitated interdepartmental communication to streamline workflows and reduce processing delays.
- Researched and resolved complex claim issues with insurance companies.
- Prepared monthly reports on account receivable aging analysis, denied claims analysis, collection performance metrics.
- Managed 13+ Prior Authorization Specialists, driving team performance toward financial reimbursement goals and conducting annual performance appraisals.
Flexible Spending Manager
Marsh & McLennan
Iowa City, Iowa
09.1987 - 07.2011
- Managed employee benefits for external employers including health claims and flexible spending.
- Provided project management during benefit implementation.
- Supervised staff to ensure client expectations and federal guidelines were met.
- Accompanied sales staff on client and broker visits to present new benefit programs.
- Positions included Flexible Spending Manager, New Business Supervisor, New Business Coordinator, Claims Support Supervisor, Claims Support Analyst.
Education
American School
Chicago, ILKirkwood Community College
Cedar Rapids, IAClear Creek Community Schools
Tiffin, IASkills
- Task management
- Decision-making
- Problem solving
- Attention to detail
- Effective communication
- Teamwork and collaboration
- Office safety protocols
Timeline
Revenue Cycle Coordinator
University of Iowa Hospital and Clinics
12.2011 - 01.2026
Flexible Spending Manager
Marsh & McLennan
09.1987 - 07.2011
American School
Kirkwood Community College
Clear Creek Community Schools