Dynamic Customer Service Representative with a proven track record of resolving inquiries and enhancing client satisfaction. Skilled in active listening and problem-solving.
Work History
Customer Service Representative
4 Years 7 Months
Acrisure LLC | 01.2022 - Current
Managed high-volume calls while maintaining professionalism and service quality.
Resolved customer inquiries through effective communication and problem-solving techniques.
Collaborated with team members to streamline processes and enhance customer satisfaction.
Trained new staff on customer service protocols and best practices.