Experienced professional with 40+ years in program development and planning. Organized and results-oriented, I have written grants totaling $3M+ to support training, program development, crisis counseling, and vital community services. Strong communication skills and relationship-building abilities make me an excellent community liaison. Expertise in marketing further enhances my ability to contribute to organizational success.
Overview
25
25
years of professional experience
Work History
Family Safety Adult Protective Services Supervisor and Transitional Housing Supervisor
Eastern Band of Cherokee Indians
Cherokee, North Carolina
08.2015 - 02.2023
Working in concert with the APS Family Safety Social Workers, FSP Attorney, Legal Aide, community-based organizations, and the Qualla Housing Authority, we developed and implemented the Adult Protective Services Code, Elder Abuse Laws, and Transitional/Emergency Housing programs.
Managed team of 7 Family Safety Program APS Social Workers, 6 Elder Abuse Community Workers, and the Transitional Housing Coordinator.
Conducted and supervised investigations into alleged abuse, neglect, and financial exploitation to adults 60 and over and adults aged 18 and over with a disability
Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Collaborated with a team of professionals, including physicians, social workers, police, and other community members to resolve abusive situations
Coordinator for the Elder Abuse Task Force
Conducted presentations about the Family Safety Program Adult Protective Services program to community members and organizations including schools, hospitals, local senior buildings, law enforcement, etc
Meet with FSP APS Social Workers weekly to provide supervision, consultation, and training
Reviewed case records to ensure compliance with policies and procedures for the FSP department
Developed and implemented the emergency housing program and directly supervised the Transitional Housing Coordinator
Co-writer for the OVW- Elder Abuse in Later Life Grant
Program Director for the 21st Century Community Learning Center program –“Expanding Our Horizon II”
Outreach Development, Inc
Greensboro, North Carolina
05.2012 - 08.2015
Working in concert with Outreach Inc
Board of Directors, and staff, designed and implemented an afterschool tutoring program to improve the education of the children (7th – 12th) grades in the Guilford County schools who were below grade level in reading and math
Developed and implemented a successful tutor training program for EOH II program staff
Performed grant-related activities including statistical tracking analysis, development and maintenance of spreadsheets, documents, internet searches, and literature reviews
Coordinated the administration of all grant-related activities including communication with various parties associated with the grant, troubleshooting, and resolving problems
Coordinated the management, documentation, and development of all family interaction programs under the grant including follow-up visits and planned workshops for parents throughout the grant cycle
Planned and coordinated meetings for students, tutors, and mentors to continue open dialogue to exchange behavioral and academic findings with parents
Scheduled meetings with participating Title I school’s contact person two/three times during the school year to stay updated on school academic standards and district core course requirements
Worked with the Board of Directors and other collaborative partners of Outreach in planning and implementing two fundraising events annually
Developed and implemented an eight-week summer STEM program for students (7th-12th) grade
Executive Director
Rockingham County Help for Homeless, Inc (RCHH)
Madison, North Carolina
09.2007 - 06.2011
Working in concert with Staff and Board of Directors, designed, developed and implemented a strategic direction for the organization and carried out the mission of RCHH
Responsible for managing the general affairs and operations of the agency including development, program administration, financial management, operations, property management, outreach, and education
Created and implemented a comprehensive funding strategy and helped to expand philanthropic support through the identification and cultivation of corporate and public sources of revenue
Key grant writer with a successful acquisition of $800K for two transitional housing grants and for the 'Room-in-the-Inn' Homeless Shelter program
Directed an inaugural fundraising telethon, art auction, and Annual Letter Writing campaign which raised $90K to assist with the needs of the RCHH’s homeless shelter, emergency assistance program, and the agency food bank
Managed the supervision and evaluation of staff while maintaining a positive and productive work environment
Executed annual budget analysis by using standard and accepted practices for tracking revenue and expenses, using line item spending, and tracking budget and actual spending
Designed media and marketing strategies to increase visibility and highlight the RCHH mission
Program Manager
Family Self-Sufficiency Program – Greensboro Housing Authority
Greensboro, North Carolina
09.1997 - 02.2007
Excelled during 10 years as a leader with the Greensboro Housing Authority by effectively executing the operations of 4 federally funded Housing and Urban Development (HUD) economic Family Self-Sufficiency program Housing Choice Voucher subsidies while maintaining and managing an assigned caseload
Ensured compliance with HUD regulations, statutory requirements, policies/procedures, and performance rating system
Served as budget administrator and managed a $750K escrow account for program participants
Supervised a full staff of 8 case managers, 2 job developers, and 2 administrative support staff which ensured support to program participants by removing barriers and leading them toward economic independence
For 7 years provided professional leadership as the Social Work Field Supervisor for the University of North at Greensboro, North Carolina Agricultural and Technical State University, and Bennett College social work students
Designed and implemented a successful 10-week site-based job readiness and self-esteem 'Mother’s Morning Out' program for 62 young women, which won the NAROH Award of Merit in 2002
Implemented the Family Self-Sufficiency program according to the FSS Action Plan
Implemented program evaluation, administered and prepared annual HUD grant reports
Community Liaison for the Greensboro Housing Authority
Selected to work with community-based organizations in Guilford County, NC area to gain additional supportive services for program participants such as employment and training opportunities
Provided case management and crisis intervention to 80 program participants
Coordinated and facilitated the FSS program Advisory board meetings
Education
B.A. - Sociology/Gerontology
University of Maryland in Baltimore County (UMBC)
Certified Mental Health Educator I -
Community College of Baltimore
Baltimore, Maryland
Certified HUD Housing Specialist- Family Self-Sufficiency Programs -
Nan McKay University
Skills
Microsoft Office Suite
Word
Excel
PowerPoint
Publisher
Affiliations
North Carolina Center for Nonprofits
• National Adult Protective Services Association (NAPSA)
• National Association for Professional Women
• National Alliance to End Homelessness
• Women’s Missionary Society of the AME Church
Timeline
Family Safety Adult Protective Services Supervisor and Transitional Housing Supervisor
Eastern Band of Cherokee Indians
08.2015 - 02.2023
Program Director for the 21st Century Community Learning Center program –“Expanding Our Horizon II”
Outreach Development, Inc
05.2012 - 08.2015
Executive Director
Rockingham County Help for Homeless, Inc (RCHH)
09.2007 - 06.2011
Program Manager
Family Self-Sufficiency Program – Greensboro Housing Authority
09.1997 - 02.2007
B.A. - Sociology/Gerontology
University of Maryland in Baltimore County (UMBC)
Certified Mental Health Educator I -
Community College of Baltimore
Certified HUD Housing Specialist- Family Self-Sufficiency Programs -
Child Protective Services Supervisor at WV Department Of Health And Human ResourcesChild Protective Services Supervisor at WV Department Of Health And Human Resources
Adult Protective Services Supervisor at Liberty Healthcare Corp/PA Department of Human ServicesAdult Protective Services Supervisor at Liberty Healthcare Corp/PA Department of Human Services
Adult & Family Services Specialist II at Oklahoma Department of Human ServicesAdult & Family Services Specialist II at Oklahoma Department of Human Services