Sharon Franks
Fulton,MS
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
24
24
years of professional experience
Work History
Sales Manager
Gaither Mercantile
03.2023 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Sales Associate
Bliss Boutique
05.2020 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Accounts Payable Administrator
Cooley Transportation
03.2016 - 02.2020
- Streamlined invoice processing by implementing an automated accounts payable system.
- Reduced late payment fees by closely monitoring due dates and prioritizing payments.
- Maintained accurate financial records with diligent data entry of invoices and expense reports.
- Collaborated with vendors to resolve discrepancies and negotiate favorable payment terms.
Administrative Assistant
Franks Trophy World
01.2005 - 03.2016
- Increased office efficiency by streamlining administrative processes and implementing organizational systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Secretary
Tremont High School
07.2004 - 06.2011
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Receptionist
Mane Attraction Salon
01.2000 - 06.2004
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Associate of Applied Science - General Studies
Itawamba Community College
Fulton, MS05.1993
High School Diploma -
Itawamba Agricultural High School
Fulton, MS05.1991
Skills
- Performance Management
- Client Relationship Management
- Account Management
- Product Knowledge
- Analytical Problem Solver
- Rapport and Relationship Building
Timeline
Sales Manager
Gaither Mercantile
03.2023 - Current
Sales Associate
Bliss Boutique
05.2020 - Current
Accounts Payable Administrator
Cooley Transportation
03.2016 - 02.2020
Administrative Assistant
Franks Trophy World
01.2005 - 03.2016
Secretary
Tremont High School
07.2004 - 06.2011
Receptionist
Mane Attraction Salon
01.2000 - 06.2004
Associate of Applied Science - General Studies
Itawamba Community College
High School Diploma -
Itawamba Agricultural High School
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