Sharon Gagnier
Portland,OR
Summary
Multi-talented Professional with an expertise in loan and real estate processing. Skilled at problem solving, maximizing customer opportunities and delivering comprehensive assistance with a track record of superior client satisfaction. Excellent communicator and decision-maker with a strong eye for detail and a proactive nature.
Consistently exceeded performance goals/objectives while serving as the primary liaison to all stakeholders involved. An Out-of-the-box, analytic thinker with one team mentality who strives to create and develop effective and efficient processes.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Real Estate Broker/Business Owner
Keller Williams & Premiere Property Group
Portland , OR
09.2015 - 03.2023
- Managed real estate transactions from initiation to closing.
- Managed or operated real estate offices, handling associated business details.
- Generated business using proven tools, systems and training.
- Prepared market analysis statistics and bid presentation for buyers and sellers.
- Negotiated between sellers and buyers over property prices and settlement deals.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
- Acted as intermediary in negotiations between buyers and sellers during closing of sales.
- Maintained knowledge of real estate law, available mortgages and government programs.
- Analyzed housing markets and identified potential buyers.
- Monitored fulfillment of purchase contract terms to foster timely completion.
- Checked work completed by loan officers, attorneys or other professionals to verify proper performance.
Loan Analyst
Kiavi Funding Inc.
Pittsburgh , PA
11.2021 - 08.2022
- Processed loans for single-family real estate investment mortgage lender.
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
- Managed and exceeded monthly goals of a large pipeline of loans through the process while working independently and remotely from home.
- Acted as the primary liaison between borrowers, mortgage brokers, title & escrow, real estate, and insurance agents, as well as attorneys to ensure completeness and accuracy of the loan package in a timely manner.
- Provided exceptional customer service by promptly resolving critical escalation issues and ensuring the communication of additional requirements for processing loans.
- Completed closing process in collaboration with loan managers, underwriters, closer, funder and document teams.
- Inspected loan package documentation to spot suspicious or fraudulent documentation.
- Reviewed Preliminary Title Reports conditions and exceptions.
- Performed entity evaluation and document review to ensure entity met underwriting requirements.
- Proficiently used several computer software programs. MS Office, Excel, Adobe, Google Suite, Tableau, CRM Etc...
Transaction Coordinator
Self Employed Services
Beaverton , OR
06.2017 - 11.2021
- Processed real estate transactions from start to finish, smoothly communicated between clients, sales staff and title companies and drove on-time, smooth and stress-free closings.
- Oversaw and managed real estate agency digital tools and recommended new features for technology platform to improve closing process based on transaction coordination experiences.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Drove efficiency of transaction processing through effective partnering with financial and customer operations teams.
- Examined and verified information in contracts and closing documents.
- Prepared and delivered documents to title and escrow teams.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Prepared representation contracts, purchase agreements and closing statements.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
Teaching Assistant
Beaverton School District
Portland , OR
09.2010 - 09.2015
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
- Prepared, duplicated and collated teaching materials to help students better understand learning concepts.
- Fulfilled multiple duties, including tutoring basic skills and grading homework and exams.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Educated students, maximized learning capabilities and sharpened classroom interest through effective instructional techniques.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Teacher
Brighton Academy
Grants Pass , OR
09.1996 - 11.2009
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Differentiated instruction according to student skill level.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Graded projects, exams and assignments to track student progression.
- Graded student papers and assignments to track student progression.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Participated in workshops, trainings and conferences to improve educational skills.
Education
Associate of Arts - Teacher Education
Foothill College
Los Altos, CA06.1985
Skills
- Team Focused
- Pipeline Management
- Organizational Skills
- Detail Oriented
- Data management
- Customer Service Focused
- Problem Solving
- Analytical and Critical Thinking
- Microsoft Office
- CRM Software Use
- Computer Skills
- Verbal and Written Communication
- Negotiation Management
- Time Management
- Document Management
- Interpersonal Skills
- Highly Professional
Certification
- Escrow 101 Training - 2021
- Credit Score & Reporting Certificate 2021
- VA, FHA, USDA Home Loans CE 2021
- First Time Home Buyer CE PD 2021
- TILA/RESPA CE PD 2021
- Fair Housing CE PD 2021
- Fair Credit Reporting CE PD 2021
- Licensed Realtor - 2015, 2017, 2019, 2021
Timeline
Loan Analyst
Kiavi Funding Inc.
11.2021 - 08.2022
Transaction Coordinator
Self Employed Services
06.2017 - 11.2021
Real Estate Broker/Business Owner
Keller Williams & Premiere Property Group
09.2015 - 03.2023
Teaching Assistant
Beaverton School District
09.2010 - 09.2015
Teacher
Brighton Academy
09.1996 - 11.2009
Associate of Arts - Teacher Education
Foothill College
- Escrow 101 Training - 2021
- Credit Score & Reporting Certificate 2021
- VA, FHA, USDA Home Loans CE 2021
- First Time Home Buyer CE PD 2021
- TILA/RESPA CE PD 2021
- Fair Housing CE PD 2021
- Fair Credit Reporting CE PD 2021
- Licensed Realtor - 2015, 2017, 2019, 2021
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