Sharon Gatewood
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Office Manager
Columbus General Surgery
01.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Certified Medical Assistant
Southern Indiana Surgery
09.2016 - 01.2023
- Schedule general, bariatric, and vascular surgeries including endoscopies and colonoscopies for 6+ doctors.
- Communicate clearly and effectively with patients over phone to verify information, give surgery date/time and go over surgery prep instructions.
- Determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Sanitized, restocked and organized exam rooms and medical equipment.
Clinical Supervisor
Southern Indiana Surgery
09.2016 - 01.2023
- Proficient in administrative duties for 20+ years.
- Developed and adjusted work schedules for clinical staff.
- Responded to crisis situations with calm and professional approach to optimize support.
- Facilitate hiring of qualified personnel by interviewing applicants and making recommendations for employment.
- Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
- Lead and directed team of 4+ clinical personnel and support staff.
- Implement new policies and educate staff on changes.
- Developed improvement plans to solve problems and improve lagging areas.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Certified Medical Assistant
St Vincent Medical Group
07.1999 - 09.2016
- Strong clinical background including family practice, pediatrics, pulmonology, occupational health, general surgery and urgent care.
- Communicate clearly and effectively with patients over phone to verify information, give surgery date/time and go over surgery prep instructions.
- Determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Sanitized, restocked and organized exam rooms and medical equipment.
Education
Medical Assistant - Medical Assistant
Southeastern Career Center
05.1990
Skills
- Proficient in clinical duties as certified medical assistant for 30 years
- Medical Histories and Vital Statistics
- Clinical and Operational Judgement
- Inventory and Supply Management
- Social Perceptiveness
- Exam Room Preparation
- Multi-Line Telephone System Operation
- Problem Anticipation and Resolution
- HIPAA Compliance
- EPIC EMR
- Office management
- Organizational skills
Certification
- CMA - Certified Medical Assistant- 2015 to present
Timeline
Office Manager
Columbus General Surgery
01.2023 - Current
Certified Medical Assistant
Southern Indiana Surgery
09.2016 - 01.2023
Clinical Supervisor
Southern Indiana Surgery
09.2016 - 01.2023
Certified Medical Assistant
St Vincent Medical Group
07.1999 - 09.2016
Medical Assistant - Medical Assistant
Southeastern Career Center
Similar Profiles
Nicole GilbertNicole Gilbert
Surgical Assistant at Greater Columbus Oral Surgery & Dental ImplantsSurgical Assistant at Greater Columbus Oral Surgery & Dental Implants
Jennifer PriceJennifer Price
Surgical Coordinator/Implant Coordinator at East Columbus Oral Surgery SpecialistSurgical Coordinator/Implant Coordinator at East Columbus Oral Surgery Specialist
Julya KerrJulya Kerr
RN Supervisor at North Columbus Surgery CenterRN Supervisor at North Columbus Surgery Center
Lisa ComptonLisa Compton
Office Manager at Compton's Auto RepairOffice Manager at Compton's Auto Repair
Jennifer GodinhoJennifer Godinho
Office Manager at James M Moran, DDSOffice Manager at James M Moran, DDS