Summary
Work History
Education
Skills
Activities
Timeline
Generic

Sha'ron Gilyard

Columbia,SC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Reputable customer service professional brings strong phone speaking skills paired with in-depth knowledge of CRM systems. Offers vast experience connecting customers with products and services. Punctual and responsible individual polished in navigating multiple computer systems and applications. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Volunteer

  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
  • Helped create comprehensive program to meet [Type] needs.
  • Developed marketing materials for events, increasing public interest and attendance rates.

Caregiver

  • Assisted patients with self-administered medications.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Maintained entire family's schedule and organized events.

stay at home mom

  • Identified issues, analyzed information and provided solutions to problems.
  • Organized and detail-oriented with a strong work ethic.
  • Provided professional services and support in a dynamic work environment.
  • Paid attention to detail while completing assignments.

Industry Manager

  • Mitigated risk factors through proactive assessment of potential challenges and development of contingency plans to safeguard company assets and reputation in times of crisis.
  • Oversaw financial management tasks, such as budgeting, forecasting, and reporting to ensure fiscal responsibility across the organization.
  • Developed strong relationships with clients, resulting in improved customer satisfaction and retention rates.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Stocking Associate

  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Streamlined stocking process for increased efficiency, following company guidelines and procedures.
  • Updated manuals to reflect amending of rates, rules or regulations.
  • Updated merchandise pricing to match new values and special promotional rates.

Education

High School Diploma -

C. A. Johnson High School
Columbia, SC
05.2008

Skills

  • CRM Systems
  • Flexible and Adaptable
  • Customer Service
  • Community development
  • Energy efficiency optimization
  • Project Planning
  • Team Management
  • Time Management
  • Problem-Solving
  • Leadership
  • Problem Resolution
  • Customer Relations
  • Data Management
  • Speechwriting
  • Editing and proofreading
  • Strong verbal communication
  • Project Implementation
  • Interpersonal Communication
  • Interpersonal abilities
  • Interpersonal ability
  • Interpersonal Skills
  • Excellent interpersonal communications

Activities

  • Leadership roles in clubs or organizations
  • Adaptability and exceptional interpersonal skills

Timeline

Volunteer

Caregiver

stay at home mom

Industry Manager

Stocking Associate

High School Diploma -

C. A. Johnson High School
Sha'ron Gilyard