Sharon Goff
Chemical Dependency Counselors Assistant
Youngstown,OH
Summary
Competent CDCA knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician, CDCA
Midwest Recovery Center Of Youngstown
Youngstown, OH
11.2021 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every hour to check on residents.
- Performed client intake procedures according to internal standards for new admissions.
- Facilitated on-site activities, support groups and outings for clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, administered medications and managed patient behavior.
- Counseled and mentored clients on substance use and life choices.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Provided one-on-one and group therapy sessions.
- Conducted client rounds every hour to check on residents.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
Cleaning Professional
Vivid Cleaning Solutions, LLC
Canfield, OH
08.2020 - 11.2021
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Sales Associate
The Shoe Dept. Encore
Boardman, OH
05.2020 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
Server
Scarsella's
Youngstown, OH
08.2013 - 08.2015
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Increased sales significantly by upselling higher-end products to customers.
Food Preparation Worker
That's A Wrap Cafe
Boardman, OH
08.2013 - 08.2015
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Organized and re-stocked various stations and self-service items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Packaged and stored food products following proper handling and preservation methods.
- Learned other teammates' work tasks to train as backup.
Education
General Studies
Youngstown State University
Youngstown, OHCertificate - Addiction Counseling
Addiction Counselor CE
Online12.2021
Diploma - General Studies
Union Area High School
New Castle, PA06.2000
Skills
- Nonviolent Intervention
- Creative Thinking
- Building Effective Relationships
- HIPAA Requirements
- Activity Monitoring
- Supporting Daily Living Needs
- Site Visits
- Adaptability and Flexibility
- Mental Health Care
- Therapeutic Exercise
- Household Chores
- Best Practices and Standards
- Needs Assessment
- Interpersonal Skill Development
- Client Transportation
- Coordinating Care
- Behavior Observation
- Crisis Situations
Certification
- Certified Chemical Dependency Counselors Assistant, Midwest Center of Youngstown - 8 months
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Behavioral Health Technician, CDCA
Midwest Recovery Center Of Youngstown
11.2021 - Current
Cleaning Professional
Vivid Cleaning Solutions, LLC
08.2020 - 11.2021
Sales Associate
The Shoe Dept. Encore
05.2020 - 07.2021
Server
Scarsella's
08.2013 - 08.2015
Food Preparation Worker
That's A Wrap Cafe
08.2013 - 08.2015
General Studies
Youngstown State University
Certificate - Addiction Counseling
Addiction Counselor CE
Diploma - General Studies
Union Area High School
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