Sharon Grisby
Oakland,CA
Summary
Office support professional with experience coordinating surgery schedules, processing insurance payments, and managing pre-op and post-op appointments. Strong priority management and cross-team coordination for patient and staff needs. Proven record supporting smooth daily operations in fast-paced medical environments.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Hairdresser/Caregiver/Rideshare for school kids
Self Employed
Oakland, California
06.2011 - Current
- Provided primary live-in care for father, addressing daily care and support needs from March 2024 to March 2026.
- Delivered full-time caregiving support for disabled husband and mother, ensuring comfort and daily assistance from June 2011 to May 2022.
- Served self-employed home hairdressing clients with customized cuts and styling from March 2024 to present.
- Transported school children safely to and from school, ensuring timely arrivals from August 2025 to May 2026.
Life Insurance Agent
Kemper Life
Richmond, California
02.2024 - 03.2025
- Facilitated sales of Kemper Life insurance products, ensuring alignment with client protection needs.
- Built trusted relationships with families seeking Kemper Life financial protection.
- Clarified policy options, coverage details, and premium structures to assist prospects in making informed decisions.
- Coordinated appointment scheduling and follow-up with leads through Kemper Life sales channels to enhance client engagement.
Surgery Schedule/Medical Billing
CPOSM
San Francisco
06.2006 - 05.2011
- Arranged scheduling for assistant surgeons and coordinated required procedure equipment to optimize surgical workflows.
- Scheduled pre-op and post-op appointments.
- Collected authorization forms and surgery paperwork to facilitate smooth patient intake and compliance.
- Posted insurance payments for commercial, Medicare, and self-pay accounts, ensuring timely processing and accuracy.
- Prepared and mailed claims and statements each day.
- Sorted daily work tasks by priority to ensure efficient workflow. independently and stayed flexible during schedule changes.
Surgery Scheduler
Muir Orthopedics
Walnut Creek
05.2005 - 05.2006
- Secured surgery authorizations and scheduled procedures to ensure timely patient care.
- Verified insurance eligibility and secured prior authorization for procedures to facilitate patient access to care.
- Coordinated block time at surgery center and booked necessary equipment and an assistant surgeon to optimize surgical workflow.
- Supported orthopedic surgery scheduling for Muir Orthopedics patients and surgeons.
- Communicated surgery times, instructions, and updates to patients and clinical staff.
- Rescheduled appointments and adjusted surgeon calendars based on changing patient needs.
- Scheduled follow-up appointments with patients to ensure continuity of care.
Education
Some College (No Degree) -
Berkeley High
Berkeley, CASkills
- Insurance sales and client communication
- Appointment scheduling
- Customer service excellence
- Customer service
Certification
- California State Licensed Insurance Agent 2024 , California Licensed Hairdresser 2012
Timeline
Life Insurance Agent
Kemper Life
02.2024 - 03.2025
Hairdresser/Caregiver/Rideshare for school kids
Self Employed
06.2011 - Current
Surgery Schedule/Medical Billing
CPOSM
06.2006 - 05.2011
Surgery Scheduler
Muir Orthopedics
05.2005 - 05.2006
Some College (No Degree) -
Berkeley High