Sharon Henderson
Children’s Rehabilitation Service
Opelika,AL
2025
years of professional experience
Customer service is the core of who I am. I want to help where I can. Whether it’s driving a person to their destination or assisting someone with an overdrawn account or assisting a parent in an IEP meeting. I want to lend a hand where I can.
As a special needs parent and daughter of a woman with vision loss and working with special needs families for nearly 20 years, I understand first hand the roll of a caregiver and how much a little help can make a difference.
Work History
Uber Driver
- Provided safe and reliable transportation for passengers to various destinations.
- Managed navigation and route optimization using GPS technology.
- Ensured vehicle cleanliness and maintenance to enhance passenger experience.
- Delivered exceptional customer service by addressing passenger inquiries effectively.
Parent Consultant
18 YearsSupported parents of children with disabilities by providing essential information and resources. Coordinated informational meetings and resource fairs to assist families. Contributed to advocacy and entertainment programs to enhance community inclusion.
Customer Service Representative
10 Months- Assisted customers with account inquiries and transactions, ensuring high satisfaction levels.
- Resolved customer complaints efficiently, enhancing overall service quality.
- Processed account openings and closures accurately, adhering to compliance standards.
- Educated customers on banking products, promoting beneficial services for their needs.
Education
High School Diploma
Skills
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Timeline
Parent Consultant
Children’s Rehabilitation Service
01.2007 - 01.2025Read More
Customer Service Representative
TD Bank North
01.2005 - 11.2005Read More
Uber Driver
Uber
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The High School of Commerce
High School Diploma
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