Sharon Hough
Suwanee,GA
Summary
Results-driven production manager with a track record of achieving a 95% on-time delivery rate and record production volumes. Expertise in leading teams to enhance quality and operational efficiency, utilizing systems like SAP and Oracle to implement strategic improvements.
Overview
23
23
years of professional experience
Work History
Production Planning Manager
L3Harris
Millersville, USA
08.2020 - Current
- Led production team to achieve Decades Highest Production Volumes at Month level from MSA from 55% to 98%.
- Implemented policies and strategies that improved turnover by 35% and increased productivity.
- Find areas for improvement and use team feedback to improve 95% OTD 36 consecutive months.
- Surpassed company goals by cooperating with staff and team members to share and actualize processes to conduct established goals.
- Coordinate company projects and programs that support manufacturing functions.
- Facilitated cross-functional training to ensure smooth production execution, planning and installing twenty computers and laptops for shop floor.
- Utilize best practice proven problem-solving techniques.
- Enhanced team morale through engagement activities.
Senior Repair/Demand Planner/Buyer
Honeywell
Norcross, USA
05.2015 - 01.2020
- Planned and bought products daily to align with inventory and service level goals.
- Analyzed current on hand, on order, and historical demand patterns to decide proper quantity and timing for replenishment orders.
- Balanced inventory levels to maximize service levels and achieve defined inventory turn goals.
- Entered purchase orders into the company system following company policies to ensure material delivery achieves schedule requirements.
- Communicated purchase requirements and timing to vendors post-purchase order approval.
Team Lead Client Support Specialist
Ricoh
01.2004 - 09.2014
- Managed key accounts with total sales of $500K to $4M, overseeing order management, customer relations, and resolution processes.
- Managed over one hundred summary accounts nationwide with total sales ranging from $500K to $4M, including schools, banks, and hospitals.
- Conducted research to analyze problems and identify solutions that improved client support.
- Created and supported contract records and bills $4M.
- Reconciled Strategic high-volume accounts.
- Provided team leadership to conduct department goals and check workflow.
- Developed and implemented strategies for performance improvement that enhanced service delivery.
- Led projects and analyzed data to find opportunities for improvement.
Education
Bachelor of Arts - Business Administration And Management
Shorter University
Rome, GA12-2002
MPA -
Troy University
Skills
- time management
- communication skills
- adaptability and flexibility
- leadership qualities
- team collaboration
- problem-solving abilities
Timeline
Production Planning Manager
L3Harris
08.2020 - Current
Senior Repair/Demand Planner/Buyer
Honeywell
05.2015 - 01.2020
Team Lead Client Support Specialist
Ricoh
01.2004 - 09.2014
Bachelor of Arts - Business Administration And Management
Shorter University
MPA -
Troy University
Additional Information - Clearance
Secret Clearance Active