Sharon Jackson
Wheaton
Summary
Operations professional dedicated to optimizing organizational processes and achieving strategic goals. Extensive experience in streamlining operations and implementing best practices. Known for fostering collaborative team environments and adapting to dynamic business needs. Expertise in strategic planning and resource management.
Overview
5
5
years of professional experience
Work History
Operations Director
Winger Marketing
10.2021 - Current
- Led process optimization projects for enhanced productivity and reduced turnaround times.
- Directed talent development initiatives for increased employee engagement and retention.
- Facilitated cross-functional collaboration with key stakeholders to shape strategic priorities.
- Collaborated with executives to develop and execute strategic business plans.
- Established quality customer relationships through consistent delivery on commitments.
Social Media Director, Retail Sales, Instructor
String Theory Yarn Company
11.2019 - 06.2021
- Boosted brand visibility by developing and implementing targeted social media strategies.
- Brought about noticeable improvements to click rates, follower counts and engagement with clear and focused strategies.
- Used analytics tools like Google Analytics to follow metrics and interpret results.
- Enhanced customer engagement through consistent and creative content creation across multiple platforms.
Education
Bachelor of Science - Nursing
University of Massachusetts, Boston
Boston, MASkills
- Operational excellence
- Standard operating procedures
- Staff management
- Staff training and development
Timeline
Operations Director
Winger Marketing
10.2021 - Current
Social Media Director, Retail Sales, Instructor
String Theory Yarn Company
11.2019 - 06.2021
Bachelor of Science - Nursing
University of Massachusetts, Boston